(35 HOURS PER WEEK)

Do you have property management expertise and strong leasehold knowledge and are looking to apply your skills to a management role? Are you familiar with leases, budgeting, compliance and major works? Are you ready to elevate your property management career? ELM Group is seeking a passionate and dynamic Head of Estates to lead our team in Frimley, Surrey.

BENEFITS:

• Competitive salary
• Career development
• Pension scheme (which includes life cover)
• Generous annual leave with service related increments
• A day off for your Birthday
• Employee assistance programme, which includes access for employees’ families
• Retail Discounts
• NHS cashback Scheme (after probation)
• Rewards scheme for bright ideas, long service, making a difference and WOW awards
  Ready to make a difference? Apply now and be part of a team that values innovation, collaboration, and excellence.
  Visit our website www.elmgroup.org.uk to read the full Job description and send your CV and/or application form (downloadable from our website) to: recruitment@elmgroup.org.uk
  Job Types: Full-time, Permanent
  Pay: £50,000.00 per year

Additional pay:

• Loyalty bonus

Benefits:

• Additional leave
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• Are you located within a 45 minute commute of GU16 7ER?

Experience:

• Property Management: 3 years (required)
• Customer service: 1 year (preferred)
• Leasehold: 2 years (required)

Licence/Certification:

• TPI qualification (preferred)

Work Location: In person
Reference ID: Head of Estates - ELM Grou

ABOUT THE ROLE

We are ELM Group, a leading residential leasehold estate management company, with a management portfolio of over 150 exclusive and beautifully landscaped developments sited predominantly across the Southern half of England. As a key member of our Senior Management Team, you’ll have the opportunity to shape the future of estate management, driving innovation and excellence in every aspect of our operations. Join us at an exciting time for ELM Group, following recent expansion, and contribute to the development of Estates Services and Residential Estate Management across our entire portfolio. Support the Director of Assets & Compliance and ensure our operational plans and business strategy are achieved.

GENERAL RESPONSIBILITIES

• Create an environment of continuous improvement within your team, regularly reviewing and seeking ways to enhance procedures which will deliver increased customer satisfaction, income generation or improved cost effectiveness
• To act as a role model and live the ‘ELM way’ framework to develop and maintain a high performing team.
• Rigorously measure, monitor and review estate performance to ensure full compliance with health and safety statutory requirements, financial regulations, consultation requirements and internal policies and procedures.
• Robustly and positively monitor and review team performance on key indicators including financial output such as performance against budgets and service charge payments.
• Plan, control and authorise expenditure to ensure value for money is achieved for customers and leaseholders. Identifying opportunities to achieve cost efficiencies through effective estate management strategy, contractor selection and contract negotiation.
• Review all draft budgets and accounts, providing feedback and making amendments as necessary, thereby supporting the delivery of accurate and professional documents.
• Provide assistance, advice, information and guidance on housing and lease matters, recognising when appropriate to involve experts.
  This role is ideal for an individual who is passionate about property management and seeks to make a significant impact within our organisation.