HEAD OF EVENT PLANNING- NATIONAL THEATRE

£45,000 per annum plus benefits
NT Food & Drink is a unique and dynamic partnership driven by Levy and KERB, embedded within the National Theatre on the South Bank. Our ambition to create a world-class hospitality destination at the heart of the world’s most iconic theatre is powered by our progressive people-first approach, centred on environmental and social sustainability. We celebrate inclusivity with purpose, putting the development and progression of our future leader’s centre stage. Our shared goal is to ensure all food and drink spaces support the NT’s overall values, vision, and culture.

REQUIREMENTS

• Proven experience in event planning/management, ideally in food & beverage or a cultural/heritage setting
• Strong leadership skills with experience developing teams in events or hospitality
• Excellent communication and client relationship-building skills
• Highly organised, detail-focused, and able to manage multiple projects
• Confident with budgets, financials, contracts, and invoicing
• Proficient in CRM systems (Delphi preferred)
• Collaborative approach with internal teams and external partners
• Flexible and adaptable to business needs and schedules
• In-depth knowledge of hospitality industry trends
• Professional, creative, and able to represent the business with credibility

PURPOSE

We are looking for an exceptional Head of Events Planning to lead the delivery of world-class events at the National Theatre. Reporting to the Sales & Events Director, you will oversee a diverse portfolio ranging from high-profile commercial events to creative, theatre-inspired experiences and prestigious internal functions.
You’ll manage and inspire a dedicated planning team, ensuring seamless coordination of all event activity — from client liaison and function planning to financial management and supplier partnerships. With strong stakeholder management skills, you will foster relationships across the National Theatre, our hospitality partners, and high-value clients, ensuring every event reflects the creativity and excellence of our iconic venue.
This is a hands-on leadership role for an experienced events professional with outstanding organisational, commercial, and client relationship skills, who thrives in a fast-paced and creative environment.

RESPONSIBILITIES

• Event Planning & Coordination: Lead all aspects of event planning, from client requirements to detailed function sheets, interdepartmental communication, and onsite support.
• Finance & Administration: Manage accurate quotes, invoicing, finance trackers, supplier invoices, and payment reconciliation across systems.
• Menu & Package Development: Collaborate with senior teams to create seasonal menus, event packages, and ticketed events that drive revenue.
• Supplier Management: Negotiate tenders, commission agreements, and design add-on packages for entertainment, theming, and décor.
• Client Relationship Management: Build strong relationships with HNW clients, maintain repeat business, oversee CRM accuracy, and represent the venue at client events.
• Stakeholder Engagement: Foster collaboration with key partners (e.g., KERB Food, Compass, NT departments) to ensure smooth event delivery.
• Team & Cross-Department Support: Assist sales and operations teams as needed, ensuring seamless event execution and high service standards.
• Sustainability & Innovation: Champion sustainable event practices and convert internal event opportunities into commercial growth.