JOB DESCRIPTION

JOB TITLE: Head of Fraud Systems and Controls
SALARY: £114,910pa to £135,000pa plus an extensive benefits package.
LOCATION: Edinburgh, Leeds, Halifax, Chester, Belfast, Birmingham, Hove, Manchester, Glasgow, Newport.
HOURS: 35 hours, full time.
WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of the above the listed hubs.

YOUR ACCOUNTABILITIES WILL INCLUDE:

• Lead the Consumer fraud strategy for preventing and detecting fraud
• Champion all strategic fraud prevention initiatives and lead SMEs to define and enable delivery of these initiatives.
• Drive the development of future fraud roadmaps for fraud prevention and work collaboratively across the Fraud team in how we best serve customers impacted by fraud.
• Be the key link between change teams delivering technology for fraud prevention and business teams delivering fraud management. Work passionately across teams to deliver the right outcomes for customers and the bank.
• Responsible for defining and designing fraud prevention and detection controls for new or amended products and propositions, ensuring customers are treated fairly and controls are strong and effective
• Lead the response to rapidly changing fraud threats including attacks, and using strong connections across the industry ensure that we react rapidly before events grow.
• Advocate for changes needed across the banking sector and associated sectors to better protect and prevent fraud from occurring in the UK using strong relationship and communication skills both internally and externally.
• Lead a team of around 30+ highly specialised SMEs.
• Ultimately this role is our inspiration, our judge of where to focus our efforts in fraud prevention and the spark that drives our teams to be brilliant at preventing fraud!