Want to be a part of a company that’s making a difference?
We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.
Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.
Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.
Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.
We’re on a mission to protect people and the planet by building and deploying transformative software. We need everyone’s energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.
Our culture code, a set of principles that underpins our values, is our commitment to each other and working better together.
Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!
About the Role
The Head of Global Collections will lead the collections departments in UKI, Nordic and NAM, driving strategies to recover outstanding debts while maintaining positive client relationships. This position demands strong leadership, strategic planning, and comprehensive knowledge of financial regulations and debt recovery processes.

Develop and implement collection strategies to maximize recovery of outstanding debts.
Lead and supervise the collections team, providing guidance and support.
Monitor and analyse collections performance metrics, adjusting as necessary.
Ensure compliance with all relevant financial regulations and laws.
Negotiate payment arrangements and settlements with clients and external partners. - Maintain accurate records of all collection activities and communications.
Collaborate with other departments to resolve billing disputes and customer service issues.
Develop and maintain policies and procedures for the collections department.
Provide regular reports and updates to senior management on collections performance and challenges.
Be a hands-on professional who is not afraid to roll up your sleeves and be actively involved in execution while maintaining an overview.