Head of Global Workplace GenAI at Experian

Arlington, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

364395.0

Posted On

21 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Generative AI Strategy, Enterprise Technology Leadership, Digital Transformation, AI Governance, Change Management, Stakeholder Management, Product Management, Operational Scalability, Vendor Management, Risk Management, Executive Influence, Strategic Planning

Industry

Information Services

Description

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description You will lead Experian’s global workplace generative AI strategy and systems ecosystem, helping drive the next generation of employee productivity and AI-enabled ways of working across the enterprise. Beginning with ChatGPT Enterprise and Claude, this role will lead the expansion of workplace GenAI capabilities across the enterprise, with accountability for adoption, governance, operational scalability, and measurable business value realization. This leader will serve as the central point of coordination and strategic ownership for workplace GenAI capabilities across the enterprise, partnering closely with Legal, Privacy, Risk, Information Security, Finance, HR, and Technology teams to ensure responsible and scalable deployment aligned to Experian’s security, regulatory, operational, and business standards. Success in this role will require a strong balance of strategic thinking, executive influence, change leadership, operational execution, and GenAI platform understanding. You will report to the EVP, Enterprise Systems & Digital Workplace. This is a remote position with some travel expected to Experian offices globally. You’ll have opportunity to: Lead Experian’s global workplace GenAI strategy and evolving systems ecosystem, beginning with ChatGPT Enterprise and Claude and expanding into additional workplace GenAI capabilities over time. Serve as the global owner for workplace GenAI capabilities, with accountability for governance, operational oversight, adoption, scalability, and long-term value realization. Identify and evaluate emerging workplace GenAI capabilities, trends, and opportunities, translating innovation into practical enterprise value and productivity outcomes. Drive enterprise-wide adoption and behavioral change strategies to embed GenAI capabilities into everyday employee workflows across regions, functions, and personas. Define and measure success metrics related to adoption, engagement, productivity improvement, platform performance, and business value realization, providing regular updates to senior leadership. Influence senior leaders and cross-functional stakeholders to align on GenAI priorities, governance standards, operating models, and productivity objectives. Partner with Legal, Privacy, Risk, Information Security, Finance, HR, and Technology teams to ensure responsible AI usage, regulated-data controls, access standards, and compliance with enterprise governance expectations. Manage the release lifecycle of evolving GenAI capabilities, including evaluation, governance review, rollout decisions, communications, and readiness coordination. Establish and evolve the long-term operating model for workplace GenAI capabilities, including governance, support structures, vendor management, release management, adoption, and value realization processes. Coordinate across Digital Workplace, Identity, Security, Service Management, HR, Communications, and other enterprise teams to ensure seamless operational integration and user experience. Provide centralized leadership and coordination to prevent fragmented ownership, inconsistent governance, or duplicated GenAI capabilities across the enterprise. Qualifications Bachelor’s Degree in Information Technology, Computer Science, Business, Engineering, or related field. 15+ years of experience leading enterprise technology, digital transformation, workplace technology, AI transformation, systems strategy, product management, or related functions. 8+ years in senior leadership roles with global teams, enterprise-wide scope, or multi-regional responsibility. Experience leading or supporting enterprise GenAI strategy, capability selection, adoption, governance, or AI-enabled transformation initiatives at scale. Experience driving workforce productivity, digital adoption, organizational change, or enterprise transformation initiatives across large global organizations. Experience owning, scaling, or governing enterprise systems, products, or transformational technology capabilities globally. Strong understanding of enterprise GenAI capabilities, ecosystems, and implementation approaches, including experience evaluating, deploying, governing, or scaling AI-enabled solutions in enterprise environments. Experience assessing technology capabilities, defining roadmaps, and influencing strategic decisions across complex enterprise environments. Experience operating effectively with executive and C-suite stakeholders and influencing cross-functional business and technology leadership teams. Experience with governance, legal, privacy, security, and risk considerations related to AI or enterprise technology systems. Strong communication, executive presence, stakeholder management, and organizational influence skills. Preferred Qualifications Experience with ChatGPT Enterprise, Microsoft Copilot, Claude, Gemini, or other enterprise GenAI platforms. Experience supporting multi-persona GenAI use cases across functions such as HR, Finance, Sales, Engineering, Support, or Corporate Services. Experience working in highly regulated, global enterprise environments. Additional Information Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits/Perks: Great compensation package and bonus plan Core benefits including medical, dental, vision, and matching 401K Flexible work environment, ability to work remote, hybrid or in-office Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Explore all our exciting benefits here: https://myexperianbenefits.com/ Employee Status: Regular Role Type: Hybrid Job Posting - Salary Range: $202,442 - $364,395 Department: Technology Flexible Time Off: 20 Days Schedule: Full Time Compensation: USD 202442 - USD 364395 - yearly

Responsibilities

Lead the global workplace generative AI strategy and ecosystem to drive employee productivity and AI-enabled ways of working. Coordinate with cross-functional teams to ensure responsible deployment, governance, and measurable business value realization.