JOIN OUR TEAM AS HEAD OF MARKETING!

We’re looking for a growth marketing leader who gets excited about helping customer support teams work smarter. You’ll drive how we attract, convert, and grow our customer base using data, smart experiments, and the latest marketing tech.

ABOUT US:

TeamSupport is the leading post-sale customer support software company that is purpose-built for B2B companies looking to increase customer satisfaction, reduce their churn rate, and build customers for life. Our Customer Service Platform combines Customer Support, Customer Success, Engagement, and Analytics to help companies know, support, and grow with their customers. At TeamSupport, our mission is to help every B2B company become customer-first. That vision isn’t possible without passionate, dedicated, and driven people on our team who are just as excited about our customer-centric approach as we are.

EXPERIENCE

• 5-8 years of growth marketing experience, ideally in B2B SaaS
• Track record of meaningfully growing key business metrics
• Experience with customer support or service software is a plus

SKILLS

• Comfortable with marketing tools like HubSpot, SFDC, Google Analytics and curiosity about AI native tools like Clay, Tofu, Jasper, and more
• Experience with A/B testing and conversion rate optimization
• Knowledge of paid advertising, email marketing, and content marketing
• SEO/GEO a plus