Head of Growth, NEO PSP Limited at Banglalink

Dhaka, Dhaka Division, Bangladesh -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue Management, P&L Management, Growth Strategy, Customer Acquisition, Customer Retention, Monetization, Merchant Acceptance, Agent Network Management, Product GTM, Sales Enablement, Commercial Partnerships, Stakeholder Management, Digital Wallets, Mobile Payments, AI, ML

Industry

Telecommunications

Description

Company Introduction As part of the global VEON Group, we are expanding into the digital financial services market to serve a broader customer base and strengthen our role in Bangladesh’s digital ecosystem. To advance this initiative, we are in the process of obtaining a Payment Service Provider (PSP) license via our newly established subsidiary called - NEO PSP Limited, a next-generation payment solutions company. Operating as a wholly owned subsidiary of Banglalink, one of the country’s leading digital operators, NEO PSP is built on the vision of enabling a cashless and connected future. The company empowers businesses to accept and process payments seamlessly through a secure, efficient, and scalable payment gateway, supporting the growth of digital commerce across Bangladesh. Leveraging Banglalink’s trusted digital ecosystem and technological expertise, NEO PSP aims to simplify financial transactions for enterprises of all sizes — from startups to large corporations. Our platform would support diverse payment methods, ensuring speed, reliability, and transparency in every transaction. At NEO PSP, we are committed to enabling digital financial (FINTECH) inclusion and accelerating Bangladesh’s journey toward a smarter digital economy. With innovation, compliance, security, and customer trust at our core, we strive to become the preferred payment solutions partner for businesses nationwide. Job Description * Own and deliver overall revenue, P&L, margin, and transaction volume targets through a clearly defined multi-segment growth strategy. * Design and execute annual and monthly growth plans aligned with business priorities and market opportunities. * Lead customer acquisition, activation, engagement, and retention programs to sustainably grow MAU/DAU and improve cohort health. * Drive customer monetization strategies through pricing, usage stimulation, and value-added propositions. * Scale merchant acceptance networks across QR, POS, and eCommerce using category-specific playbooks (grocery, fuel, pharma, F&B, online). * Build, expand, and optimize the agent network (where applicable) to support cash-in/out, assisted onboarding, and last-mile trust. * Partner closely with Product and Technology teams to translate product roadmaps into revenue through strong GTM and sales enablement. * Lead commercial partnerships and ecosystem development with banks, telcos, utilities, and government entities. * Negotiate and manage commercial terms including revenue share, pricing models, co-investment, and joint business plans. * Build and lead a high-performing commercial organization, fostering a culture of ownership, speed, ethical growth, and continuous improvement. Academic Qualification * Bachelor’s in Business/Finance from a reputed university Job Experience Required * 12+ years of experience with at least 4-5 years in DFS/Payments/Wallets and 4-5 years Telecom. Required Capabilities * Proven leadership experience managing Project Management, Sales, and Commercial teams in successful Telecoms, FinTech, and digital payment start-ups. * Deep understanding of digital wallets, mobile payments, AI, ML and related financial technologies. * Strong track record of commercial planning, operational excellence and result delivery. * Passion for innovation, financial inclusion, and AI Native digital experiences. * Excellent communication, leadership, and stakeholder management skills. > > Banglalink Digital Communications is one of Bangladesh’s leading telecom and > digital service providers, committed to transforming the way people connect, > communicate, and innovate. As a subsidiary of VEON, Banglalink combines global > expertise with a deep understanding of local needs to deliver cutting-edge > services to millions of customers across the country. > Our Employer Value Proposition (EVP) is ‘Lead the Future’, and this is > reflected in all levels of our organization. Our workplace is designed to > inspire and empower individuals, creating an environment where ideas thrive, > contributions are valued, and innovation flourishes. We encourage every team > member to take initiative, explore new possibilities, and grow both personally > and professionally in a fast-evolving digital landscape. > At Banglalink, we are committed to foster a supportive and inclusive culture > that celebrates diversity and encourages collaboration. We actively create > opportunities for all individuals to succeed, while our learning initiatives > and digital upskilling programs, ensure our people are equipped to excel in > their careers and shape the future. > Banglalink is a place where innovation, agility, and understanding come > together to create meaningful impact. Join us and be part of a team that’s > reshape the future of connectivity and digital transformation.

Responsibilities

The Head of Growth will own and deliver revenue, P&L, margin, and transaction volume targets by designing and executing multi-segment growth strategies. This includes leading customer acquisition, monetization, scaling merchant networks (QR, POS, eCommerce), and building/optimizing the agent network.