Head of Growth & Operations at Company Partners

Bellville, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

60000.0

Posted On

16 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations, Strategy, Sales Leadership, B2B Sales Funnels, Client Success, KPI Tracking, Risk Management, Legal Compliance, Problem Solving, Communication, Organizational Skills, CRM Tools, ERP Tools, Automation, Dashboard Tools, Service Development

Industry

Business Consulting and Services

Description

Company Description From a small apartment to becoming South Africa’s #1 provider of startup registration and compliance services, Company Partners has helped over 50,000 entrepreneurs launch and grow their businesses. We don’t just help companies register—we empower them to succeed. Through seamless, tech-enabled solutions, we provide registrations, compliance, tax, accounting, and marketing services that help startups win tenders, secure contracts, and scale. Now we’re entering our next phase of growth—and we’re looking for a high-impact operational leader to join us at the forefront of this journey. Job Description We’re hiring a Head of Growth & Operations to lead our sales performance, operational systems, compliance oversight, and cross-functional execution. This is more than just a management role—it’s a strategic leadership position responsible for scaling our internal engine to match our big ambitions. You’ll own growth strategies, streamline processes, and lead key teams through transformation, innovation, and execution. Qualifications 6+ years in operations, strategy, or sales leadership (preferably in SaaS, fintech, or service environments) A proven track record in managing teams, systems, and sales performance Deep understanding of B2B sales funnels, client success, and KPI tracking Experience managing risk, legal, and compliance processes in a regulated environment Excellent problem-solving, communication, and organizational skills A leadership style rooted in accountability, ownership, and empowerment Experience in compliance, legal services, or fintech environments Hands-on knowledge of CRM, ERP, automation, and dashboard tools Exposure to scaling business units or launching new services Key Responsibilities: Sales & Growth Leadership Lead and refine end-to-end sales and growth strategies (in collaboration with UX and marketing teams) Optimize the full customer acquisition and retention journey Identify and activate cross-sell and up-sell opportunities Develop and maintain real-time KPI dashboards and sales tracking systems Monitor weekly/monthly KPIs, provide insights, and drive performance reviews Client Journey & Service Excellence Improve service delivery tools and systems to elevate client experience Collaborate with UX and Service Development teams to enhance onboarding, support, and satisfaction Operational Excellence Own and oversee all internal systems, tools, and business processes Drive scalable, tech-enabled solutions for process improvements Ensure cross-departmental collaboration and high-quality service standards Lead training, performance development, and team leader enablement Compliance & Governance Serve as Internal Compliance Officer for FICA, POPIA, and related frameworks Review contracts, policies, and documentation for legal soundness and risk management Coordinate with legal teams to ensure regulatory alignment and operational safeguards Strategic Projects & Execution Support the launch and scale of new services and business divisions Conduct feasibility studies and support go-to-market strategies Present monthly operational and sales reports to the Board Serve as a key advisor to leadership, surfacing risks, insights, and solutions Additional Information Remuneration: Salary: R45,000 – R60,000 CTC/month (Applicants whose salary expectations fall outside of this range are kindly asked not to apply ) WHAT WE NEED FROM YOU: If the above interests you, please contact us by following the below: Complete the following Screening questions: https://forms.office.com/r/X4ukXgs2qZ (copy and paste in your browser) Send your motivation, C.V. and other applicable documentation (work references, qualification documents, etc.) We look forward to hearing from you Only applications that complete the screening questions will be considered. We reserve the right to close the role before this date should a suitable applicant be found. Please note that we do receive a lot of applications, and as such, if you do not hear anything in two (2) weeks, consider your application unsuccessful. we do, however, always strive to inform applicants of their application status within a reasonable time where possible. We do not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity or any other arbitrary grounds as protected by law.

Responsibilities

The Head of Growth & Operations will lead sales performance, operational systems, compliance oversight, and cross-functional execution. This role involves owning growth strategies, streamlining processes, and leading teams through transformation and innovation.