JOB DESCRIPTION SUMMARY

Title: Head of Home Ownership
Location: Manchester
HOURS: Full-time
WORKING PATTERN: We observe Hybrid Working requirements including attendance of 40% (circa two days a week) at our hub
Lloyds Living is the Group’s Private Rental and Shared Ownership Subsidiary. Its purpose is to Help Britain Prosper through improving access to good quality, affordable rental homes across the UK whilst delivering diverse and sustainable financial returns to Group.
We are currently seeking Head of Home Ownership for our Shared Ownership homes and customers. At Lloyds Living we currently offer Private Shared Ownership and through our new For Profit Registered Provider, we are now set up to provide Affordable Shared Ownership.
This is a new post, designed to support the growth of Lloyds Livings shared ownership ambitions. You will lead and manage the leasehold and home ownership services across the organisation, ensuring legal and regulatory compliance, excellent customer service, financial sustainability, and strategic alignment with corporate objectives. This role is responsible for overseeing leasehold management, post first tranche sale shared ownership transactions, rent and service charge setting, and stakeholder engagement, while promoting customer involvement and continuous service improvement.

QUALIFICATIONS

• Relevant professional qualification in housing, property management, or related field (e.g. CIH, IRPM).
• Evidence of continued professional development.