HEAD OF HOUSEKEEPING

Full time/Part time, Permanent
Swansea, SA8
Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We have been operating in the care sector for twenty two years and specialise in residential, nursing and dementia care for older people. We are currently undergoing an exciting chapter in our growth and are looking for dedicated individuals to join us on this journey.
The group’s strength is attributable to our team of highly motivated, passionate and dedicated staff. We invest in exceptional talent and our people share a commitment to success that is second to none. This energy is harnessed to deliver the highest levels of relationship-centred care. We are committed to supporting our staffs’ continuous professional development throughout their careers, through the provision of formal training and development opportunities. The group offers a friendly family culture and supportive environment of teamwork, respect and integrity where everyone makes a valued contribution.
We are seeking a Head of Housekeeping to join our family of Care Homes. As the Head of Housekeeping, you will be responsible for ensuring the smooth operational running of the housekeeping department and oversee the housekeeping team to ensure that the highest standards of cleanliness are maintained in the home at all times. The post holder must be physically fit, have a good work ethic and be able to work in a team and independently. All duties must be conducted in a professional manner.

· To be aware of, and comply with, all Health & Safety measures to reduce / eliminate cross infection by ensuring all cleaning is undertaken in compliance with Infection Control Guidance
· To ensure that all cleaning / hygiene products are used correctly by self and others and refer to COSSH guidance at all times
· To ensure that self and others wear / use safety clothing & equipment when using products and refer to all COSSH guidance at all times
· To be responsible for all ‘in-house’ cleaning and laundry, whilst supervising and supporting the housekeeping tea to maintain a high standard of cleanliness and infection control in the home and meeting the needs of the residents
· To promote and demonstrate dignity, respect, freedom and choice for all residents in the Home.
· To maintain service-user and company confidentiality at all times.
· To report all Health & Safety concerns immediately to the manager and maintenance.
· Whenever possible / practicable to cover colleague’s duties in times of sickness, holidays, emergencies and serious incidents.
· To comply with all employee responsibilities in respect of compliance with Health & Safety at Work, COSHH, environmental health and fire procedures etc, and to always abide by the Company’s Health & Safety Policy
· To use correctly as trained & instructed (not misuse) all equipment provided for Health & Safety compliance and supplied by the Company
· To report promptly all complaints, however minor, to the Manager.
· To undertake cleaning duties, replenish stocks of disposable items and laundry, and exercise cost control at all times
· To ensure residents clothing and toiletries are adequate and named and ensure deficiencies are reported to the Named Team Lead or his/her deputy
· To take care to protect resident’s personal belongings
· To attend staff and other meetings as required by the Home Manager
· To be courteous and polite at all times and to develop good relations with residents, visitors and other professionals both inside and outside the Home
· To abide by the Company’s Quality Procedures, Policies and Work Practices and to report any such non-conformance to the nurse-in-charge, or manager, in the correct manner
· To promote the good name of the Home and the Company at all times
· To understand and adhere to Caron Group’s ethos
· To co-operate and maintain good working relationships with all staff
· You are required to attend all training required for this position and as directed by the Manager
· To maintain up to date weekly and monthly paperwork / records
· To carry out weekly ordering of products for the smooth running of the home.
· Manage and work to allocated housekeeping budget
*This is not an exhaustive list.
Caron Group is an inclusive organisation and we actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates and selection for roles will be based on individual merit alone.