Head of Housing Performance & Insight at Stevenage Borough Council
Stevenage, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

06 Jul, 25

Salary

57536.0

Posted On

08 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

Job Reference
014552
Function
Housing and Neighbourhoods
Salary
£54,488 to £57,536 pro rata for hours worked
Status
Full Time
Job Type
Permanent
Hours Of Work
37

ABOUT YOU

What we are looking for is a strategic thinker with a proven track record in housing performance, transformation, or regulatory compliance. You will possess strong leadership and communication skills, with the ability to influence at all levels. You will also have extensive experience working with tenants, councillors, regulators, and cross-functional teams as well as a passion for public service and a commitment to delivering meaningful outcomes for residents.
At Stevenage Borough Council, your work will have a visual and lasting impact. You’ll be part of a forward thinking team that values innovation, collaboration and community. This is your opportunity to lead change and help shape the future of housing in Stevenage.

Responsibilities

Stevenage Borough Council is embarking on an ambitious journey to modernise and enhance our housing service. We are committed to delivering exceptional services that ensure our communities thrive in safe, inclusive, and supportive environments.

What you’ll be doing:

  • Leading the development and delivery of housing performance frameworks and insight strategies.
  • Ensuring compliance with the Regulator of Social Housing’s standards, with a clear ambition to move from a C2 to a C1 grade.
  • Coordinating governance arrangements through the Executive Housing Working Group and Housing Senior Leadership Team.
  • Providing high-quality performance reporting and insight to Portfolio Holders, Members, and senior stakeholders.
  • Championing customer-focused service design and continuous improvement.
  • Managing a multidisciplinary team including resident engagement, housing IT, complaints, and data specialists.
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