Head of HR Operations - DACH (DPG001677)

at  Nexi Group

WHY JOIN US IN 2025?

Think of the digital tools we use daily - from virtual shopping to contactless payments. They’re shaping our future. Join us in influencing the future of digital payments in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense.

If you join us in the role of Head of HR Operations DACH , this is what you can expect from us:

• Attractive salary and an overall competitive package
• Well-structured training for the job and constant support from your manager
• Hybrid way of working
• Flexible work hours
• Home equipment allowance
• Equipment needed for the role (laptop and mobile phone, including monthly mobile phone subscription)
• Healthcare cost reimbursements
• Sponsored sports activities

• Voluntary pension fund (company-sponsored retirement plan or pension)Referral bonuses for recommending new team members to join the company

ABOUT YOUR FUTURE ROLE

The Head of HR Operations is responsible for overseeing and managing the daily operations of the HR department for the DACH region. This role is crucial for ensuring smooth and efficient HR processes that support the organization’s goals.
Head of HR Operations leads the HR Ops team, develops and implements HR policies, ensures compliance with labour laws, and enhances the overall employee experience. This role also involves managing HR systems and databases, driving process improvements, and ensuring alignment with the company’s strategic objectives.

Your key responsibilities in this role will be:

• Oversee daily HR operations, ensuring all functions run smoothly and efficiently.
• Maintain and enhance the organization’s human resources by planning, implementing, and evaluating HR policies, programs, and best practices.
• Manage employee relations, providing guidance and support to managers and staff on HR-related issues.
• Develop and implement HR policies that align with organizational goals and comply with legal requirements.
• Recommend updates to HR documents in response to regulatory changes or company needs.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Collaborate with legal counsel to address complex contractual and employment issues.
• Support internal audits of HR processes, addressing any findings in a timely manner.
• Act as a consultant to managers and staff regarding HR policies and procedures.
• Address employee queries related to compensation, labour regulations, and other HR topics.
• Manage the payroll runs with a close collaboration with the external service provider
• Assess and maintain employee benefits programs, ensuring employees are informed and benefits align with company strategy.
• Monitor and manage internal HR systems and databases, ensuring data accuracy and integrity.
• Safeguard the confidentiality, integrity, and accuracy of HR data.
• Lead, mentor, and develop the HR operations team, fostering a collaborative and high-performing environment.

If you join us in the role of Head of HR Operations DACH , this is what you can expect from us:

• Attractive salary and an overall competitive package
• Well-structured training for the job and constant support from your manager
• Hybrid way of working
• Flexible work hours
• Home equipment allowance
• Equipment needed for the role (laptop and mobile phone, including monthly mobile phone subscription)
• Healthcare cost reimbursements
• Sponsored sports activities
• Voluntary pension fund (company-sponsored retirement plan or pension)Referral bonuses for recommending new team members to join the compan

Qualifications needed to be successful in this role:

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR operations, with at least 2 years in a managerial or supervisory role.
• Demonstrated experience in developing and implementing HR policies and procedures.
• Thorough understanding of HR best practices, employment laws and regulations.
• Significant experience with payroll administration.
• Knowledge of labour laws and regulations in DACH.
• Internal and external Stakeholder management skills.
• Strong interpersonal skills with the ability to maintain confidentiality and handle sensitive information with discretion.
• Fluency in in German, English and French