Head of HR Services & Operational Excellence at Wesfarmers Industrial Safety

Australia, , Australia -

Full Time

Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

0.0

Posted On

06 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Openness, Hr Operations, Business Acumen, Addition, Policy Development, Customer Satisfaction, Commerce, System Implementations, Coaching, Communication Skills, Technology, Dashboards, Teams, Accountability, Kronos, Resource Management, Team Culture

Industry

Human Resources/HR

Description

See the direct impact of your expertise come to life
Lead a highly motivated and energised team
Opportunities to grow and develop your career
The Head of HR Services and Operational Excellence is a strategic leadership role responsible for driving payroll governance and pay compliance across the organisation. With a strong emphasis on HR policy direction, compliance frameworks, and technology vendor optimisation, this role ensures that HR operations are underpinned by robust governance and data integrity.
It plays a critical part in interpreting industrial relations and employment legislation to inform compliant enterprise agreements, while also overseeing data governance, reporting, and analytics to support informed decision-making and continuous improvement.
This is a permanent, full-time opportunity. Given the nature of the role, it can be based from Brisbane (Carole Park) or Sydney (Macquarie Park).

Responsibilities

Develop and maintain the WIS Pay Compliance and Governance Strategy to achieve high pay maturity and maintain payroll error rates below 0.5%.
Ensure all compensation practices comply with relevant legislation through regular audits and reviews.
Drive operational excellence by identifying and implementing process improvements and best practices in payroll operations.
Oversee the operation and optimisation of HR systems including Dayforce, Kronos, Sum Total, Culture Amp, Grace ELO, and Silk Road (or future onboarding platforms).
Ensure data integrity and efficient use of HR technology resources.
Develop and manage the HR systems roadmap aligned with business needs and future growth.
Lead the integration of emerging technologies, including AI, into HR strategies and operations to enhance capacity, productivity, and employee experience.
Develop and govern HR policies, procedures, and programs to ensure compliance with legal and regulatory requirements.
Provide strategic oversight of employment and industrial relations, ensuring accurate interpretation of legislation and enterprise agreements.
Manage and promote engagement with WIZERD, the internal HR knowledge hub.
Enhance HR reporting capabilities by developing dashboards and tools that provide actionable insights into HR performance.
Lead data governance initiatives to ensure accuracy, security, and compliance in HR data management.
Prepare and present reports for ARC, Pay Compliance reviews, and Board-level reporting as required.
Collaborate with HR leadership to align HR services with broader business and HR strategy.
Manage the HR services budget, ensuring cost-effective delivery and resource optimisation.
Champion a culture of continuous improvement and compliance across HR operations.