Head of Human Resource and Administration at TopFloor

Lusaka, Lusaka Province, Zambia -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Leadership, Change Management, Workforce Planning, Organizational Development, Talent Acquisition, Performance Management, Employee Relations, Training Development, Capacity Building, Compensation Management, HR Systems Management, Administration Management, Compliance, Interpersonal Skills, Problem Solving, Communication Skills, Negotiation Skills

Industry

Human Resources Services

Description

Our client, a leading organization in the Non-Banking Microfinance sector, is seeking to hire a Head of Human Resources and Administration. This role provides strategic leadership and operational oversight of the Human Resources and Administration functions to drive organizational effectiveness and support the company’s overarching business objectives. The Head of HR and Administration will be responsible for shaping and executing HR strategies that attract, develop, and retain top talent, while fostering a high-performance, compliant, and engaging work environment. Key Responsibilities 1. Strategic HR Leadership Proven ability to develop and implement HR strategies aligned with organizational goals. Demonstrated experience in leading cross-functional teams, change management, workforce planning, and organizational development. Design and advise management on HR policies, workforce planning, and organizational structure to support operational expansion. Ensure HR practices comply with labor laws, regulatory requirements, and company policies. 2. Talent Acquisition & Workforce Planning Lead end-to-end recruitment and selection processes to ensure timely hiring of qualified staff. Develop workforce plans and staffing forecasts to meet operational demands. Establish induction, onboarding, and retention programs to ensure smooth integration of new employees. 3. Performance & Employee Relations Management Design and oversee performance management systems to drive productivity and accountability. Manage employee relations, conflict resolution, and disciplinary processes in line with labor legislation. Foster a positive work culture that promotes engagement, motivation, and team cohesion. 4. Training, Development & Capacity Building Develop and implement training programs to build staff capacity and enhance technical, managerial, and leadership competencies. Monitor training effectiveness and link staff development to organizational performance objectives. 5. Compensation, Benefits & HR Systems Oversee payroll administration, employee benefits, and statutory contributions in coordination with the Finance Department. Develop and review reward structures to attract, retain, and motivate employees. Manage HR information systems for efficient data management and reporting. 6. Administration & Facilities Management Manage administrative services, including office operations, transport, security, and company facilities. Oversee procurement of office supplies and services to ensure smooth operations. Ensure compliance with health, safety, and environmental standards across all facilities. 7. Reporting & Compliance Prepare regular HR and administration reports for the Management and Board of Directors. Ensure compliance with labor laws, occupational health and safety regulations, and environmental standards. Grade 12 Certificate with five (5) O Levels. A bachelor's degree Human Resource Management, Public Administration, Business Administration, Industrial Relations, or a related field. A Master’s degree in a relevant discipline will be an added advantage. Professional membership with the Zambia Institute of Human Resource Management. Minimum of 10 years of progressive work experience in Human Resource Management or a related field, with at least 5 years in a senior or managerial HR leadership role, preferably in a large-scale or multi-site operational environment (e.g., agriculture, manufacturing, or industrial sectors). Knowledge & Skills Requirements You must posses the following skills and knowledge: Strategic and leadership skills Ability to work collaboratively with internal and external stakeholders. Good interpersonal skills. Excellent problem-solving skills. Strong report writing, communication and presentation skills. Strong, negotiation skills and tact. How to Apply Please submit your application on our job portal before 12 December 2025. Only shortlisted candidates will be contacted. TopFloor Limited does not charge candidates for job placement.

Responsibilities

The Head of HR and Administration will provide strategic leadership and operational oversight of HR functions to drive organizational effectiveness. Responsibilities include developing HR strategies, managing talent acquisition, overseeing performance management, and ensuring compliance with labor laws.