We are seeking a visionary Head of Infrastructure to lead our IT infrastructure strategy across Australia, New Zealand, and internationally. This senior leadership role is responsible for ensuring stability, security, and performance across data centres, cloud, networks, and end-user computing. You’ll drive innovation, deliver infrastructure uplift programs aligned to business strategy, and partner with senior leaders, vendors, and teams to enable Downer’s digital transformation. This is a unique opportunity to make a significant impact by building and managing the technology foundations that power our diverse operations.

As Head of Infrastructure, you will:

• Lead and manage a team of infrastructure specialists, engineers, and technicians to ensure the stability, security, and performance of IT systems and networks.
• Develop and implement infrastructure support strategies, processes, and procedures to meet business needs and drive continuous improvement.
• Oversee day-to-day operations including incident, problem, and change management.
• Collaborate with IT teams, vendors, and stakeholders to design and implement infrastructure upgrades and enhancements.
• Drive new service strategies and uplift existing services.
• Ensure infrastructure performance, capacity, and reliability while proactively addressing risks and issues.
• Manage vendor relationships, contracts, and SLAs to deliver high-quality outcomes.
• Provide leadership, mentorship, and foster a culture of accountability, safety, and continuous improvement.
• Stay current with emerging technologies and best practices, recommending and implementing innovative solutions.