Head of Internal Audit – Product, Customer Operations & Compliance at Vanquis

Bradford, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Internal Audit, Risk Management, Compliance, Stakeholder Management, Audit Methodology, Financial Services, Product Management, Customer Operations, Audit Reporting, Team Leadership, Change Assurance, Quality Assurance, Performance Management, Technical Expertise, Regulatory Knowledge, Strategic Planning

Industry

Financial Services

Description

The Vacancy To add value, strengthen and safeguard Vanquis Bank by providing independent objective assurance across the Bank through effective and timely delivery of the audit plan, robust & transparent reporting, and management of the function. Responsibilities: · Creation and maintenance of the Audit Universe reflecting the Bank and its key risks. · Development of the Audit Plan which is risk based and adds value. · Production of audit committee reporting, and attendance at Group Audit Committee to discuss papers and present on key-topics. · Key point of contact for combined assurance with Risk & Compliance, and first line management. · Development and maintenance of the GIA departmental strategy, and oversight of workstreams to implement changes within GIA. · Maintenance of Audit Methodology to ensure it is fit for purpose, efficient and compliant with all relevant standards. · Manage key stakeholders in all risk areas of focus, including Chief Officers and Heads of Functions. · Attend relevant committees and governance forums in risk areas of focus, and as a delegate for the Internal Audit Director where required. · Responsible for commercial agreements and oversight of audit work performed by third parties, on either an outsource or co-source basis. · Provide technical SME and thought leadership in relation to: Products, Customer, operations and commercial strategy, compliance , risk and other key areas as required. · Oversight of the overall delivery of the audit plan to time, cost, quality and scope. · Ensure audit work performed is in line with the Audit Methodology, conclusions are substantiated, no key issues are missed and audit documentation is robust, through performing detailed file reviews. · Oversight of GIA’s compliance with the Banks policies and standards. . Leading day-to-day activity and management of the function, including resource management, leading recruitment, running team meetings, and providing briefings to GIA colleagues on Group news. · Line management responsibility and career coaching for Senior Internal Audit Managers and Internal Audit Managers in line with Vanquis’ performance management framework. Experience required: · Knowledge and experience of lending and savings products and customer operations, and compliance within financial services which may be demonstrated through understanding of some or all of: o FCA’s rules and guidance including CONC, DISP, SYSC and Consumer Duty requirements and expectations. o Product Management Frameworks o Customer Strategy & Outsourced operations (CRR) · Understanding of the FCA’s rules and guidance including CONC, DISP, SYSC and Consumer Duty requirements and expectations. · Suitable and relevant professional experience or qualifications, (e.g.: IIA / ACCA / ACA / CISA / AgilePM / AMCT or equivalent). · Broad based Financial Services and banking experience. · Managing and overseeing audit teams and delivery of the audit plan. · · Writing clear and compelling audit reports and committee papers. . Reviewing audit files for quality and compliance with the Audit Methodology. · Delivering end-to-end internal audits or change assurance, which adds value, and focuses on achieving the strategic objectives. What We Offer We don't just care about your work, we care about your health, wellbeing and life outside your working hours. That’s why we offer we offer flexibility, empathy, and a wide range of resources to help you navigate life’s ups and downs and feel your best. We encourage you to take ownership of your work-life blend, support others and make time to prioritise your wellbeing, our benefits include: Holidays: 25 days of annual leave (rising to 30 with service), and tailor your time off by buying or selling up to 5 extra days. Plus, with our flexible bank holiday policy, you can swap up to 4 days to celebrate what matters most to you—whether that’s skipping Easter or switching up your Christmas plans. Pension: We’ll boost your future with up to 10% employer contributions—because your tomorrow matters. Enhanced Leave: Enhanced maternity (post-probation) and 4 weeks paternity leave to paid neonatal and carers leave – we’ve got your back when it matters most. Workations: Why not take your laptop somewhere sunny? Work abroad for up to 20 days a year in approved countries. Yes, really. Paid Birthday Leave: Your birthday, your rules—take the day off and celebrate in style! Volunteering: 2 paid days a year to volunteer for a cause close to your heart. Learning & Development: Access to Learning for all colleagues – because your growth matters. Financial Wellbeing: Stay on top of your finances with a free Snoop Premium subscription. Healthcare: Take care of your wellbeing with our easy self-pay Denplan scheme for dental care and feel confident knowing you can also choose Private Medical Insurance for extra reassurance when it matters most. The Benefits Competitive base salary and rewards Private Medical Insurance 25 days holiday entitlement one day accrued for each year of service (max 30 days) Defined contribution pension scheme Discretionary bonus scheme Perks at Work A perks platform of over 30,000 unique discounts Volunteering 2 paid days to support a charity of your choice Flexible, hybrid, & dynamic working policies Personal & career development opportunities Monthly and Quarterly Colleague Socials Discounted gym membership BUPA GP Service Workplace Gallery Documents

Responsibilities

The Head of Internal Audit is responsible for providing independent assurance across the Bank through effective delivery of the audit plan and robust reporting. This role includes managing key stakeholders, overseeing audit work, and ensuring compliance with the Bank's policies and standards.