Title: Head of IT and Business Applications
Reports To: CFO
Location: Lawrence, MA (Boston Area), with some remote flexibility (3 days in Lawrence HQ)

ARE YOU READY TO MAKE AN IMMEDIATE IMPACT?

At Little Sprouts, we are key players in a fast-growing industry. As we scale, we are seeking a high-performing and proactive innovator to transform our technological strategy and processes. Reporting to the Chief Financial Officer, the ultimate goal of this role is to increase financial performance and enhance data reporting by addressing cross-functional system needs to improve revenue, profit, and all organizational imperatives. This will be achieved by a high emotional intelligence IQ and a customer service lens first and foremost when dealing with all stakeholders.
The Head of IT and Business Applications is responsible for the day-to-day oversight and operations of the Little Sprouts business applications stack. You are the in-house expert, responsible for architecting, implementing and managing processes and systems, often times bridging newly acquired assets and existing practices. You are able to handle multiple tasks in a dynamic environment, developing processes and implementing systems from scratch. Each business application will generate world-class reports that drive world-class results. You are hands-on and detail-oriented, as you will interact with various departments and external groups to achieve shared objectives. Empowering this growing organization through next generation technology, the IT Manager will ensure seamless integration of all business applications and leverage data to maximize performance.

SUSTAINABILITY:

• Oversee day-to-day sustaining efforts by training and supporting key stakeholders to optimize user experiences and performance.
• Develop, train and upskill current staff. Currently there are 2 direct reports.
• Regularly perform assessments not limited to system capacity, usage, adoption, security, and compatibility and develop plans to improve results throughout the business as it pertains to system assessments, adoption, overall usage, compliance, and workflow.
• Provide communications regarding projects status to all appropriate parties throughout the lifecycle of the project, including communication with group headquarters (overseas).
• Deliver projects in a timely manner within budget controls and defined quality standards.
• Consult on or assume responsibility for general IT matters as necessary, including but not limited to phone systems, home-school communication platforms, hardware, and servers.
• Other job-related duties or tasks as assigned. Babilou Family is a team-orientated company where our employees are expected to perform any duty required to advance the mission of the association, regardless of whether the duty is listed in any specific job description.

Please refer the Job description for details