Head of IT Customer Services at Behtle
Berlin, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

11 Dec, 26

Salary

0.0

Posted On

12 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Travel & Tourism

Description

You thrive in your mission because: 

 

  • You lead your team professionally and disciplinarily, develop it further and bear full commercial responsibility.
  • Your goal: To strengthen our existing customer business and gain new market share in the area of ​​IT operations support and field services.
  • You regularly conduct goal and development discussions and actively keep an eye on team development.
  • The selection and management of internal employees and external service providers is in your hands, as is the quality of service delivery.
  • Whether it's pre-sales, customer presentations or process optimizations: you actively participate and confidently keep stakeholders, reports and escalations under control.

 

Your skills? More than interesting: 

 

  • Completed studies or training in the IT field as well as professional management experience, for example as a service or project manager.
  • Expertise in IT service provision and modern IT delivery models, ideally complemented by experience in the public sector at the federal level or in an industry segment.
  • Technological knowledge in cloud, data center, modern workplace or IT security rounds off your profile.
  • You are characterized by entrepreneurial thinking, a willingness to change, and openness to new paths.
  • Personally, we particularly appreciate your leadership skills, your clear communication, and your passion for excellent customer service.

 

You deserve real added value. So look forward to:

 

  • Further development: With a comprehensive range of offerings from the Bechtle Academy, individual career planning, expert and management programs, manufacturer certifications and much more, you will continuously develop yourself and never stand still. 
  • All-inclusive package: Your future is important to us. This is demonstrated by our attractive disability insurance and company pension scheme with a subsidy of up to 100 percent.
  • 30 days of vacation: 6 weeks of free time that you can use for rest, relaxation, travel and putting your feet up.
  • Modern Workplace: At the workplace of the future, you will receive the latest technical equipment and work in an innovative work environment.
  • Onboarding: Our comprehensive introductory event MIKADO, a training plan individually tailored to your role and a personal contact person ensure your perfect start with us.



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Responsibilities
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