Head of IT Operations (m/f/d) - Make it happen at eClear AG

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Infrastructure Design, IT Security Strategy, Disaster Recovery Planning, ITSM, Windows, Active Directory, Azure, Microsoft 365, Linux, Mac OS, Networking, VLANs, Firewalls, Network Segmentation, NAC, ITIL

Industry

Software Development

Description

Deine Rolle When you drink your first coffee in the morning, you’re already scanning dashboards and spotting what needs fixing, improving, or scaling next. In a fast-moving environment, you don’t wait for problem to solve them before they surface. You build, secure, and run IT like a product the entire company depends on. Reports directly to the COO in a fast-paced, growth-driven environment Owns end-to-end IT infrastructure (design, build, sourcing, operations) Sets the groundwork in the IT organization for future compliance needs Leads the topic of disaster recovery planning and IT continuity Drives digital workplace, networking, and collaboration tools hands-on Fully accountable for IT security strategy and execution Aligns IT services with business growth and operational priorities Leads and develops a lean, high-performing team of 4 Manages KPIs, resources, and performance with full ownership and transparency Ensures a scalable, reliable, and high-availability IT environment Defines and executes IT architecture, roadmap, and service management (ITIL-based, pragmatic) Stays hands-on: solves critical issues, improves systems, and continuously challenges the status quo. Open Application Dein Profil Degree in Computer Science, Engineering, or equivalent practical experience (Degree is a plus—proven skills matter more) 10+ years in system engineering with proven leadership in dynamic environments Strong hands-on expertise across Windows, Active Directory / Azure, Microsoft 365, Linux, and Mac systems Solid, practical understanding of ITSM principles and service-oriented environments Proven track record in building and executing end-to-end IT security strategies Deep networking expertise including switching, VLANs, firewalls, security policies, network segmentation, and NAC Strong hands-on mentality with high ownership and a clear execution focus Ability to simplify complexity, prioritize effectively, and lead by example in demanding environments Strong communication and interpersonal skills with a customer-centric mindset and experience leading and developing high-impact teams) Fluent in German and English (written and spoken). Der Recruiting-Prozess Our interview process is designed to be simple, personal, and a little bit fun, so we can get to know each other naturally. It kicks off with a short, relaxed phone chat (about 15–20 minutes) just enough to exchange first impressions and spark curiosity. Next, you’ll hop on a video call via MS Teams with someone from the team, where you can dive deeper, ask questions, and see how we collaborate day-to-day. The final step is the most exciting: we invite you to our office! Here, you’ll try a small, hands-on case study don’t worry, it’s not a test, just a playful way for us to show how we work and for you to get a real feel of our world. Finally, we’ll make a decision promptly openly, thoughtfully, and with a smile. Deine ersten Monate bei uns Warum wir? Our office is based in Berlin-Mitte, with a flexible hybrid work model in place. You’ll be fully equipped from day one with everything you need to do your best work We offer you a varied and challenging job in a dynamically growing company with great personal development potential. In addition to flexible working hours, we offer a modern workplace (mobile) with the freedom to help shape your own area of responsibility. Of course, you will receive an attractive compensation package and 30 days of vacation. Our work culture is characterized by transparency, respect and personal responsibility. As an employer, we stand for all kinds of diversity - including diversity of minds, experiences and styles. We believe that a diverse workforce drives innovation and promote an inclusive workplace where all colleagues are valued and given the opportunity to fulfill their full potential. We consider all qualified applicants for employment at eClear, regardless of race or national origin, religion or belief, gender or gender identity, sexual orientation, age or marital status. In the case of equal suitability, applicants with a severe disability will be given preference. jobs@eclear.com About us Die eClear AG bietet EU-weites Zoll- und Umsatzsteuer-Clearing als eingebettete Checkout-Lösung für Marktplätze und digitale Plattformen im E-Commerce an. Mit unseren cloud-basierten Lösungen werden alle Steuer-, Zoll- und Payment-Prozesse im grenzüberschreitenden Onlinehandel automatisiert und maßgeblich vereinfacht.

Responsibilities

The Head of IT Operations is responsible for the end-to-end design, build, and operation of the company's IT infrastructure and security strategy. This role involves leading a lean team to ensure a scalable, high-availability environment while aligning IT services with business growth.