Key Responsibilities

• Infrastructure & Networking: Oversee cloud infrastructure, network connectivity, firewalls, VPNs, DNS, access management and overall system reliability.
• Information Security & Compliance: Own and maintain ISO 27001 processes, security policies, risk assessments, audits, vulnerability management and incident response.
• Client Technical Advisory: Attend client meetings to assess infrastructure, networking, integration and security requirements, advising on feasibility, limitations and implementation priorities.
• Platform Integration: Work with engineering teams on secure API connectivity, authentication, network configuration and integration with client systems.
• IT Operations & Support: Oversee internal IT, support tickets, technical escalations, incident resolution and root-cause analysis.
• Service Management: Maintain operational standards, SLAs, change management processes, business continuity and disaster recovery arrangements.
• Technical Leadership: Act as a senior technical authority, managing suppliers, supporting internal teams and making informed decisions that balance client requirements, security and operational capabilities.