Role Title: Head of IT Services
Hours: 35 hours per week, Monday–Friday
Salary: £80,139 - £100,174 (salary dependent on experience)
Contract: Permanent
Location: Dartford / Agile

WE’RE LOOKING FOR SOMEONE WITH:

• Proven expertise in managing IT environments, data centres, and cloud platforms, ensuring security, scalability, and performance.
• Strong leadership experience in infrastructure, networking, and service management teams.
• Deep knowledge of ITIL processes and the ability to embed continuous improvement practices.
• Strategic understanding of IT architecture, systems integration, and enterprise platforms.
• Hands-on experience managing cyber security controls, frameworks, and incident response processes.
• Excellent communication and stakeholder management skills, with experience influencing at senior levels.
  For more information please take a look at the job description: Head-of-IT-Services.pdf

WANT TO KNOW MORE ABOUT MOAT?

Follow us on social media to see the latest updates and hear from our employees:
LinkedIn: @moathomes
Facebook: Moat Homes

READY TO MAKE AN IMPACT?

If this sounds like the role for you, apply by 11pm on Monday 15th September and be part of something bigger!
We encourage you to apply early, as we may close the advert before this date if we receive good interest. We’re looking forward to reading your application!
If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk
Job Type: Full-time
Pay: £80,139.00-£100,174.00 per year
Work Location: Hybrid remote in Kent DA2 6Q

• Environments & data centres – Lead the management, capacity, availability, and recoverability of on-premise and cloud environments, ensuring resources are scalable and aligned with business needs.
• Cyber security & security leadership – Own our cyber security posture, from access controls and authentication to incident response, ensuring robust protection of systems, services, and data.
• IT architecture & integration – Partner with senior architects and data leads to ensure infrastructure supports seamless system integration and high-performing, resilient platforms.
• ITIL processes – Define, embed, and monitor ITIL-aligned processes across incident, change, problem, and service fulfilment to deliver consistent, high-quality IT services.
• Networking & connectivity – Ensure our office, VPN, Wi-Fi, and data centre connectivity services are reliable, secure, and meet the performance needs of the business.