Head of IT Solution Delivery at PT Link Net Tbk

Tangerang, Banten, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Delivery, Project Management, Governance Frameworks, Risk Assessment, Stakeholder Engagement, Vendor Management, Quality Assurance, Financial Reporting, Digital Transformation, ITSM Frameworks, Enterprise Architecture, Cost Control, Change Management, Cross-Functional Collaboration, Analytical Skills, Leadership Skills

Industry

Telecommunications

Description

Manage the overall delivery lifecycle to ensure all solutions meet agreed timelines, scope, and quality standards. Establish and enforce governance frameworks, methodologies, and KPIs for delivery performance tracking. Oversee risk assessment, change control, and issue resolution processes to maintain delivery integrity. Translate business strategies into executable IT delivery roadmaps aligned with enterprise architecture. Engage and communicate with senior stakeholders to ensure solution outcomes align with organizational priorities. Facilitate cross-functional alignment between business, IT, and external partners for cohesive execution Maintain a centralized repository of all IT solutions with complete traceability and ownership records. Manage solution lifecycle from design to retirement, ensuring reusability and sustainability. Standardize documentation and ensure version control for all delivery assets. Oversee IT delivery budgets, resource allocation, and expenditure tracking to ensure financial efficiency. Manage cost forecasting, vendor billing, and investment planning aligned with IT and business strategies. Ensure transparency and accountability in financial and resource utilization. Manage vendor relationships and enforce SLAs to ensure timely and quality service delivery. Coordinate with cross-functional teams across infrastructure, applications, and business operations for integrated solution deployment. Evaluate vendor performance and drive continuous improvement initiatives. Define and implement quality assurance standards and validation mechanisms across all delivery streams. Identify and mitigate technical and operational risks throughout the delivery process. Ensure compliance with internal policies, audit requirements, and regulatory standards. Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred. Minimum 8 years in IT delivery, enterprise project management, or technology operations. At least 5 years in a senior management or head-level role overseeing multi-vendor and multi-domain delivery environments. Deep understanding and practical application of ITSM frameworks (e.g., ITIL) for incident, problem, change, and service level management. Knowledge of enterprise architecture principles (TOGAF), API integration, system interoperability, and scalable solution design. Capability in IT budgeting, cost control (especially in shifting to OPEX-based models), investment planning, and financial reporting for IT expenditures. Demonstrated experience in leading digital transformation, enterprise system delivery (e.g., ERP, CRM, data platforms), or large-scale application integration programs. Experience in telecommunications,banking, utilities, or large enterprise IT environments preferred. Proven history of delivering complex, cross-functional IT initiatives on time, within budget, and aligned with strategic business goals. ITIL Expert certification is highly desirable. PMP or other project management certifications are a plus. Proficiency with ITSM tools (e.g., ServiceNow, Jira Service Management). Strong analytical, communication, and leadership skills. Willing to work in: Karawaci, Tangerang. Medical insurance Medical checkup

Responsibilities

Manage the overall delivery lifecycle to ensure all solutions meet agreed timelines, scope, and quality standards. Oversee risk assessment, change control, and issue resolution processes to maintain delivery integrity.