HEAD OF IT SYSTEMS

Hours of work: Monday to Friday - 40 hours per week.
Location: East London, Canary Wharf
Contract: Permanent

SKILLS, EXPERIENCE & QUALIFICATIONS

• Strong understanding of organisational software strategy and its alignment with business goals.
• Ability to safeguard software systems and data integrity through robust security and compliance practices.
• Expertise in implementing Software Quality Assurance across the organisation.
• Establish efficient change management processes to ensure business readiness for new software implementations and address user experience requirements.
• Develop and propose a structured model for Software Governance and Project Management Governance.
• Lead and oversee outsourced software providers, ensuring effective project management and service delivery.
• Extensive experience in software risk management, including cybersecurity, business continuity, data storage, and retrieval.
• Own and drive the software programme and project portfolio, managing scope, cost, timelines, and quality.
• Oversee internal software audits, addressing findings and following up on outstanding issues.
• Collaborate with Project Sponsors to prioritise software development and implementation programmes, ensuring resources are allocated within project budgets.
• Play a key role in aligning software initiatives with strategic business goals, supporting Senior Business Sponsors in finalising business cases and realising post-project benefits.
• Contribute to the development and execution of the company’s software-driven business strategy and digital transformation plans.
• Participate in quarterly Risk and Control Self-Assessments, including software-specific controls.
• Experience complying with ICO, GDPR, and data protection regulations in relation to software systems.
• Maintain, test, and enhance Software Disaster Recovery to ensure a resilient application landscape.
• Schedule regular software security assessments and vulnerability scans, coordinating remedial actions.

EXPERIENCE REQUIRED

• Experience of migrating from legacy systems would be a distinct advantage.
• Experience working within a property development and construction environment would be beneficial.
• Experience in working with outsourced IT infrastructure service providers.
• Experience in driving IT project management processes.
• 7+ years of proven portfolio/programme/large project management experience and/or business transformation programmes.

ESSENTIAL AND DESIRABLE SKILLS

• Ability to actively get involved in every phase of the project and pitch in when required.
• Delivery focused with a strong aptitude for team motivation.
• Ability to interact effectively with both technical and business personnel.
• Highly organised and structured approach to working.
• Strong leadership and coaching skills.
• Excellent facilitation and communication skills, both written & verbal.
• An understanding of the following systems/technologies: Microsoft 365: Azure, Office, Propman, ERP & CRM, Middleware platforms to provide system wide integration (API’s), Data Warehouse and Business Intelligence tooling (Reports).

EDUCATIONAL REQUIREMENTS

• Third Level Qualification in Business/Computer Science / IT
• Project Management Certification e.g. PMP, CAPM, PRINCE 2
• MS Project and MS Office toolset (Word, Excel, PowerPoint

• Strategic Leadership: Develop and execute the IT systems strategy, ensuring alignment with the company’s business goals and growth plans.
• Systems Management: Oversee the design, implementation, and maintenance of business-critical software applications, ensuring optimal performance, security, and scalability.
• Process Optimization: Identify opportunities to streamline business processes through automation, system integration, and advanced analytics.
• Security & Compliance: Ensure IT systems adhere to industry regulations, cybersecurity best practices, and data protection policies.
• Vendor & Stakeholder Management: Collaborate with software vendors, service providers, and internal stakeholders to drive system enhancements and new technology implementations.
• Innovation & Digital Transformation: Stay ahead of technology trends and lead digital transformation initiatives to improve operational efficiency and competitive advantage.
• Risk Management: Identify, assess, and mitigate IT-related risks to ensure business continuity and protect company assets.
• Team Leadership: Build and lead a high-performing IT team, providing mentorship, training, and professional development opportunities.
• Incident Management: Establish and oversee IT support processes, ensuring rapid response and resolution of technical issues to minimize business disruption.