ABOUT THE COMPANY:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

QUALIFICATIONS & EXPERIENCE

• Proven experience leading Learning & Development at a senior level in a complex, multi-site organisation.
• In-depth knowledge of UK apprenticeship frameworks, funding, and compliance.
• Experience managing LMS platforms (e.g. Totara, Think Learning, or similar), driving improved colleague engagement through the user experience and content strategy.
• Strong people management and coaching skills.
• Demonstrated ability to drive L&D strategies using data, technology, and business insight.
• Relevant L&D, HR, or education qualifications (e.g., CIPD L5/7, Learning Technologies Certification) desirable, but not essential.
• Professional Insights delivery accreditation would be desirable, but not essential.
• Experience / qualifications within coaching would be desirable, but not essential.

ROLE PURPOSE

As the Head of Learning and Development – UK & Ireland, you will lead the strategic and operational delivery of learning initiatives that enable our people to thrive and our business to grow. You will take ownership of apprenticeship programmes, drive optimisation and innovation in our Learning Management System (LMS), and ensure our L&D function is supporting the current and future needs of the organisation.
This is a key leadership role with a strong focus on building capability, enhancing employee engagement and retention, and supporting compliance and career development at all levels.