RESORT: Wychnor Park Country Club
LOCATION: Burton-On-Trent, DE13 8BU
HOURS: 40 per week
SALARY: £13.89 per hour
Are you looking for a unique and exciting opportunity in the hospitality industry? Look no further! We are seeking a Head of Maintenance to join our team at Wychnor Park Country Club. As a world-class resort, we are dedicated to providing exceptional experiences for our members and guests. With a flexible working pattern and a range of incredible benefits, this is a role that offers endless opportunities for growth and success.

Reporting to the Resort Manager, the main job duties will include, but are not limited to:

• Ensuring the accommodations, facilities, and common areas in the Resort are well-maintained and meet company standards for functionality and appearance and being able to improve how they look, occasionally collaborating closely with Purchasing and Construction on projects
• Coordinate and plan accordingly, ensuring that our workforce is sufficient, having enough employees to meet all our maintenance needs daily
• To ensure all relevant administration is completed accurately and on time maintaining up to date records and files
• Conduct emergency ad hoc maintenance in a timely manner, as and when required including emergency calls out of hours
• Undertake regular performance management techniques with all team members to ensure they have the vital skills to provide an efficient maintenance service
• Explore new ways of work systems within the department in order to improve the service provided and/or reduce overall costs
• Maintain in-depth knowledge of all resort systems and operations
• Tour the property daily; perform regular weekly inspection of units and the property to ensure an outstanding quality for owners and guests is adhered to
• Coordinate and supervise special projects, to include renovations and remodels throughout the property in conjunction with Corporate Construction and Purchasing

QUALIFICATIONS, SKILLS AND EXPERIENCE REQUIRED TO FULFIL THE ROLE INCLUDE:

• Relevant management experience with the ability to lead and mentor a team and identify training needs. Excellent interpersonal, communication and analytical skills
• Proven understanding of timeshare or hotel operations
• Computer proficiency in Microsoft Office. Also usage of well-known systems or an ability to demonstrate the use of tailored in house systems and experience of working with technology, iPads, hand held technology etc and related applications
• Detail oriented. Start projects and finish them to the agreed time frame
• Work with a safety management system – fire safety, fire marshal experience, water testing
• Leading on site projects in parallel to their normal job
• Demonstrate experiences of transferable skills (plumbing, electrics and carpentry)
• Previous experience in a leisure/hospitality based function with recreational water facilities
• Multi-property experience

Reporting to the Resort Manager, the main job duties will include, but are not limited to:

• Ensuring the accommodations, facilities, and common areas in the Resort are well-maintained and meet company standards for functionality and appearance and being able to improve how they look, occasionally collaborating closely with Purchasing and Construction on projects
• Coordinate and plan accordingly, ensuring that our workforce is sufficient, having enough employees to meet all our maintenance needs daily
• To ensure all relevant administration is completed accurately and on time maintaining up to date records and files
• Conduct emergency ad hoc maintenance in a timely manner, as and when required including emergency calls out of hours
• Undertake regular performance management techniques with all team members to ensure they have the vital skills to provide an efficient maintenance service
• Explore new ways of work systems within the department in order to improve the service provided and/or reduce overall costs
• Maintain in-depth knowledge of all resort systems and operations
• Tour the property daily; perform regular weekly inspection of units and the property to ensure an outstanding quality for owners and guests is adhered to
• Coordinate and supervise special projects, to include renovations and remodels throughout the property in conjunction with Corporate Construction and Purchasin