ABOUT YOU

We’re looking for a strategic, resilient, and collaborative leader with the ability to manage sensitive and complex casework while fostering a high-performing team environment.

QUALIFICATIONS AND EXPERIENCE:

• Demonstrable experience in team management, performance improvement, and leadership in a complex, high-profile setting.
• Significant experience in Fitness to Practise casework, including advising and directing on complex matters.
• Proven ability to deliver excellent customer service in sensitive situations.
• Resilience in handling challenging and high-pressure situations.
• Strong influencing and stakeholder engagement skills, with experience working across senior levels.
• Ability to proactively identify issues, assess risks, and problem-solve effectively.
• Commitment to continuous improvement and raising standards.

ESSENTIAL SKILLS:

• Analytical skills to interpret complex information and convey it clearly to others.
• Experience in safeguarding practices and incorporating clinical expertise into decision-making.
• A track record of building strong networks and collaborating effectively across teams and organisations.
  If you’re ready to lead impactful work that protects public safety and contributes to shaping the health and social care sector, we encourage you to apply.

ABOUT US

Our core role is to regulate. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we’ll always take action when needed.
To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout people’s careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we’re increasing our visibility so people feel engaged and empowered to shape our work.
Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.
Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation.

Are you an experienced leader with a passion for managing high-profile, complex casework? Join us as the Head of Major Investigations, where you’ll lead our Major Investigations Team to ensure the timely and high-quality progression of our most sensitive Fitness to Practise cases.
This role involves handling cases of strategic importance, often linked to public inquiries and requiring advanced decision-making. You’ll work closely with senior internal and external stakeholders to effectively manage risks and uphold quality standards. A key aspect of the role is regular reporting to the Council, providing assurance that risks to the organisation are well understood and mitigated.