Head of Network Development - UK at Polestar
Bicester, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

21 Nov, 25

Salary

0.0

Posted On

21 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

THE OPPORTUNITY

We are a pioneering premium electric vehicle manufacturer experiencing global growth. As Head of Network Development, you will design, expand, and optimise our retail network, ensuring a seamless, brand-defining experience for our customers. Your role will balance continued representation expansion with uncompromising quality, building partnerships that embody our commitment to innovation, sustainability, and luxury.

Responsibilities

Network Strategy & Expansion
Develop and execute a scalable, future-proof retail network strategy aligned with brand vision and aggressive growth targets.
Identify high-potential urban and suburban locations that fit our premium EV brand identity and ensure accessibility to charging infrastructure.
Recruit and onboard new retail partners—ensuring alignment with brand values, EV expertise, and facility design standards.
Lead market entry assessments in new territories, balancing speed-to-market with long-term brand equity.
Performance & Brand Excellence
Establish clear KPIs for partner performance, customer satisfaction, sustainability practices, and operational readiness.
Implement regular network performance reviews, coaching partners to excel in EV-specific sales and service excellence.
Maintain rigorous compliance with corporate identity, showroom technology, and digital-first customer engagement standards.
Champion premium customer journeys—from online configurator to delivery, service, and loyalty programs.
Cross-Functional Collaboration
Work with Sales, Aftersales, Charging Infrastructure, Marketing, and Sustainability teams to integrate the network into the wider brand ecosystem.
Partner with IT and digital teams to deploy connected retail tools—from immersive showrooms to predictive service platforms.
Collaborate with Real Estate and Facilities to deliver cutting-edge retail spaces that showcase our brand and technology.
Market Insight & Reporting
Analyse trends in EV adoption, regulatory frameworks, charging network expansion, and competitor strategies.
Provide leadership with data-driven recommendations for market prioritisation, partner selection, and risk mitigation.
Track ROI on network investments, ensuring every new site contributes to profitability and brand growth.
Team Leadership
Lead and inspire a team of regional network managers, business development specialists, and retail operations experts.
Foster a culture of speed, innovation, and premium customer focus.
Mentor the next generation of leaders in network strategy and EV market development.

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