Head of North American Commercial at TeleTracking International Limited

Pittsburgh, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Success, Sales Operations, Marketing, Leadership, Analytical Skills, Communication, Relationship Building, Negotiation, Problem Solving, Adaptability, Change Management, Team Building, Data-Driven Decision Making, Executive Communications, Financial Acumen

Industry

Software Development

Description

About The Role… The Head of NA Commercial, reports to the President, and leads our growth strategy and drives transformative impact across the healthcare ecosystem through vision and focus in North America (including Canada, Gov – tbc). This executive will be responsible for Sales, accelerating revenue, expanding markets, and fostering deep, strategic relationships with key stakeholders in the healthcare landscape. The ideal candidate is a seasoned, visionary leader with a proven track record in scaling businesses, a deep understanding of healthcare, and the ability to inspire high-performing teams, within sales and crossfunctionally. Functionally responsible for: Sales (business development activities, commercial partnerships), Customer Success (account management activities), Sales Operations, and Marketing. What You’ll Do… • Strong executive CXO level connections and engagement with health care clients (Health System Enterprises, US Government Agencies and Health Systems, Payors, Partners) • Develop and strengthen relationships broadly with key decision makers and influencers at multiple levels, overcoming single threaded dependencies • Identify / create a pipeline of opportunities to drive business expansion and increase market share • Excel at closing high-impact and complex deals while coaching and empowering the sales team to replicate this success. • Design and implement a comprehensive growth strategy for the NA market that aligns with the company’s mission, vision, and objectives. • Oversee strategies to attract and retain customers, ensuring an exceptional end-to-end customer experience. • Oversee the sales processes, systems, and data, including effective CRM management & forecasting, to enable the sales organization to run effectively, efficiently and at scale. • Drive cross functional collaboration between Sales teams and Marketing to enhance brand presence and customer engagement. • Drive cross functional collaboration between Sales teams and Product / Technology to drive innovation rooted in customer and market needs. • Monitor, analyze, and communicate market trends and competitor activity. • Utilize analytics and reporting tools to assess performance, trends, and growth opportunities. • Build, mentor, and lead a growth-focused team, fostering collaboration and innovation. • Foster a culture of collaboration across sales, marketing, product, technology, services, and customer success teams to ensure successful growth. What We Look For… • Proven experience in a senior leadership role, preferably as a head of sales/growth/revenue. • Demonstrated success in driving growth strategies and delivering measurable results. • Deep understanding of healthcare operations and technology market trends, customer behavior, and competitive dynamics. • Strong executive level connections in the healthcare ecosystem • Strong leadership and team-building skills, with the ability to inspire and motivate cross-functional teams. • Analytical and data-driven mindset, with expertise in leveraging metrics for decision making. • Exceptional communication and interpersonal skills, with experience presenting to C-level executives and boards. Key Competencies: • Customer Centric Mindset • Relationship Building • Negotiation & Persuasion • Financial & Contracting Acumen • Executive Communications • Leadership & Talent Development • Strong analytical and problem-solving abilities. • Adaptability and resilience in a dynamic environment. • Agility & Change Management Education Bachelor’s degree in business, marketing, or a related field (MBA or equivalent preferred). About Us… TeleTracking is the world’s leading integrated healthcare Operations Platform that is Expanding the Capacity to Care by combining comprehensive technology solutions with clinical operations expertise to improve access to care, delivery, and transitions of care. We work with more than 900 hospitals globally, including the 3 largest health systems in the United States, providing workflow automation and ai-based decision support that creates optimized patient flow, improved capacity management, reduced wait times, and increased growth without compromised quality of care. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees. We believe that diversity, equity, and inclusion in our workforce keeps us competitive and provides opportunities for everyone. Benefits Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one! Life and AD&D Flexible Spending Accounts: Medical, Dependent Care, and Transportation 401 (k) Retirement Savings Tuition Reimbursement Military Paid Leave (up to 6 months of base salary while on military leave) Paid Time Off Paid parental leave Disclaimer: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

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Responsibilities

The Head of North American Commercial will lead the growth strategy and drive transformative impact across the healthcare ecosystem. This role involves overseeing sales, customer success, and marketing while fostering strategic relationships with key stakeholders.