JOB SUMMARY

Can you work collaboratively to deliver innovative solutions in a fast paced emergency service environment?
Do you have outstanding interpersonal and stakeholder management skills?
Have you got experience in operational procedure design?
If so, we’d love to hear from you!
The Maritime and Coastguard Agency (MCA) implements the government’s maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.
Safer lives. Safer Ships. Cleaner Seas.
Our vision is to be a world-leading organisation, accelerating the transition to sustainable shipping with non-negotiable safety standards. We put our people, our customers and our planet at the heart of everything we do.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!
Find out more about what it’s like working at the Maritime and Coastguard Agency - Department for Transport Careers

JOB DESCRIPTION

As the Head of Operational Procedures and Information Management, it will be your responsibility to lead the HM Coastguard Procedure and Information management Team and provide oversight of the production, publication and overview of all operational procedures, specifically, maritime, coastal, and aviation Search and Rescue Operations. You will oversee projects, ensuring appropriate governance arrangements to support the project, identifying risks and mitigating action and reporting on progress to senior managers and stakeholders.
Your responsibilities include but are not limited to:
1. Accountable for the strategic development and management of HMCG operational procedures.
2. Collaborate with staff in HMCG Operations, Department for Transport (DfT), other Government Departments and industry.
3. Accountable for the HM Coastguard digital content management systems.
4. Represent the UK as a procedural lead in at meetings with UK, European and international partners .
5. Provide advice to HMCG senior leadership team on matters relating to the development, maintenance and governance of HMCG procedures and Information.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
For further information on the role, please read the role profile attached. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

WORKING HOURS, OFFICE ATTENDANCE AND TRAVEL REQUIREMENTS

Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.
This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.
The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.
Regular travel to other offices will be required, which may involve overnight stays.
If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

TYPE OF ROLE

Business Management and Improvement
Knowledge and Information Management
Operational Delivery

To be successful in this role you will need to have the following experience:

• Operational procedure design and a working knowledge of ISO 9001-2015.
• Emergency response operations at tactical and strategic levels and or knowledge of the maritime industry sector.
• Demonstrable experience in stakeholder management