Head of Operations America - México based at Innovamat

Mexico City, Ciudad de México, Mexico -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Transversal Operational Leadership, Supply Chain Coordination, Process Optimization, Cross-cultural Communication, Influencing Without Direct Ownership, Local Market Adaptation, Performance Tracking, Execution-Driven Culture, Resilience, Business Acumen, Alignment Orchestration, Continuous Adaptation, Stakeholder Management, Bilingual Fluency (English/Spanish), AI Tool Familiarity, Holistic View

Industry

education

Description

About Our Company 🚀 Innovamat is an educational organization focusing on math learning. Its mission is to help improve how this science is taught by offering resources, training, and research to the educational community. Since its founding in 2017 in Barcelona, Innovamat has partnered with 27,000 teachers from more than 2,600 schools in Spain, the United States, Mexico, Italy, Chile, Ecuador, Colombia, Brazil, and Peru, inspiring more than 600,000 students to build strong math foundations and instill a passion for learning. Your mission 🎯 As Head of Operations Americas, your mission will be to ensure that our operations across US and LatAm markets run smoothly, efficiently, and in a way that truly fits the local reality of each market. Based in our Mexico office and reporting directly to the Global Operations Director, you will play a critical role as the key operational connector between three core pillars of the organization: Local business and commercial teams operating in each market, close to customers and market-specific needs Centralized operational teams (Supply Chain, Operations, Customer Support and Finance) based in Mexico, supporting all US and LatAm markets Disciplinary leadership teams in HQ (Spain), who own the deep functional expertise and define the global standards, frameworks and best practices for each discipline Your role will be to orchestrate alignment and flow across these three layers, ensuring that operational execution makes sense locally, scales efficiently regionally, and remains fully consistent with the disciplinary foundations set by HQ. You will lead the continuous adaptation, optimization and iteration of operational processes, translating global principles into effective local execution, while feeding real market insights back into the disciplinary teams to improve and evolve the overall operating model. Your day to day at Innovamat 🏁 Act as the transversal operational leader for Supply Chain, Operations, Customer Support and Finance teams supporting the US and LatAm markets. Ensure strong coordination and alignment between local teams in Mexico and their respective disciplinary leaders in HQ. Analyze, design and optimize end-to-end operational processes, adapting them to the specific needs and constraints of each market. Identify inefficiencies, bottlenecks and misalignments between teams, and actively drive solutions. Translate global operational frameworks into practical, locally relevant execution. Work closely with the Global Operations Director and CFO to define priorities, track performance and support scaling efforts. Go deep into operational details when needed, while keeping a business-oriented, holistic view. Contribute to building a high-performance, execution-driven culture in a fast-growing and dynamic environment. What are we looking for? 🔍 A strong background in Operations, Business, Engineering or similar, ideally in fast-growing or complex organizations. Proven experience leading or coordinating multidisciplinary teams in an international context. High comfort operating in a transversal leadership role, influencing without direct disciplinary ownership. Strong process mindset, with the ability to both design systems and dive into execution details. Familiarity with AI tools to streamline processes. Excellent understanding of how operational functions (Supply, Finance, Ops, Support) interconnect. Natural leadership skills, with the ability to motivate, align and support people across teams. High level of ownership, resilience and willingness to work hard in a dynamic, high-growth environment. Strong communication skills, especially in cross-cultural and cross-country setups. Fluency in English and Spanish. What can you expect from Innovamat? 🤗 Our culture and values defines who we are and how we work. We believe that how we do things matters just as much as what we do. We know this isn’t the right place for everyone —and that’s okay. Here’s what you can expect when joining our team: We aim high: We set ambitious goals and work to high standards. We’re driven by the conviction that improving education is a game changer —and we’re here to take it on with determination and passion. Here, you’ll be able to grow as much as you want! We are owners: From day one, you’ll take real responsibility and have real impact. We make thoughtful decisions, take initiative, and turn ideas into action —you’ll feel trusted to lead projects, make decisions, and watch your ideas come to life. We move fast: We work in a dynamic, ever-evolving environment where speed and adaptability make the difference. Things move fast —and so do we. You’ll feel the pace, the energy, and the thrill of learning and acting quickly to make things happen. We are eager to learn: Our team is made up of curious, motivated people who challenge themselves —and each other— to grow. We value those who approach every challenge as a learning opportunity and bring a positive, solution-oriented mindset, because here, every day is a chance to learn something new and share it with others. We are humble: We’re guided by feedback and collaboration. We listen actively, learn from one another, and value ideas for their impact —not for who they come from. You’ll find teammates who boost you up, challenge you kindly, and celebrate wins as a team. We enjoy the ride: Our impact depends on the people who make it possible. We’re an international, passionate team that thrives in a fast-paced, high-energy environment where intensity and purpose go hand in hand. We believe that a strong culture of trust, flexibility, and care is what makes our impact sustainable. We take care of our people so they can take care of our mission —offering flexible working hours, time off during the Christmas break, and flexible compensation options. And of course, we make space to reconnect and recharge through team-building days that bring us closer and remind us why we do what we do. If you think you are that person we are looking for we would love to meet you!

Responsibilities

The Head of Operations Americas will ensure smooth and efficient operations across US and LatAm markets by orchestrating alignment between local business teams, centralized operational teams, and HQ disciplinary teams. This involves leading the continuous adaptation and optimization of operational processes, translating global principles into effective local execution, and feeding market insights back to HQ.