Our client is looking for a Head of Operations and Finance. This pivotal senior role is crucial for the financial stability and operational excellence of this ‘not for profit’ organisation. The clients vision is to be the trusted, first-choice provider of quality holistic services, future-proofing homes and responding to changing needs. Their current turnover is £4.5 million.

SKILLS AND EXPERIENCE

• Fully qualified accountant (ACA, ACCA or CIMA etc.) Strong commercial acumen with experience in management/financial reporting and developing financial systems.
• Proven experience leading and managing diverse teams.
• Excellent communication, organisational, and relationship-building skills.
• Strong IT skills, including extensive Excel knowledge and experience with finance systems. Quickbooks desirable.
• Good knowledge of GDPR regulations.
• Experience in applying for funding grants and leading tender applications.
• A willingness to work hands-on.
• Understanding of construction and/or home improvements.
• Exposure to charity governance and experience working with a board of trustees.
• Working knowledge of Health and Safety at Work Act 1974.
• Appreciation of risk management for public-facing organisations.

• Financial Management: Lead the Finance team, developing robust financial policies, systems, and controls. Oversee monthly management accounts, forecasts, annual budgets, statutory accounts, and ensure value for money in contracts. Control spending, identify savings, and support funding applications.
• Technical Team Management: Lead the technical team, overseeing operations, service delivery, and strategic direction. Drive service growth, manage tender applications, and foster continuous improvement.
• Information Technology/Systems: Oversee IT strategy, system changes, and infrastructure management with the IT Manager. Ensure robust Information Governance and lead data security.
• Strategic Input: Support the organisation’s long-term financial viability, advising on financial implications of strategic decisions. Contribute to Strategic and Business Planning with the CEO.
• Team Leadership: Manage recruitment, training, and development for the Finance, IT, and Technical teams. Oversee complaints resolution and drive customer service improvements.
• General: Deputise for the CEO as required and participate in the Duty Manager system. Champion organisational values and contribute effectively to the Senior Management Team (SMT).