About the job

Head of Opeartions for Australia

Location: Brisbane , QLD

About Group Bayport

Group Bayport, headquartered in Atlanta (USA), is a rapidly growing global e-Commerce B2B2C, B2B and B2C organization that is looking at expanding its Australia Operations. We have re-defined the business of delivering high-quality custom products through a unique blend of cutting-edge digital technologies, robust manufacturing capabilities and global supply chain. An industry leader in print technology, Group Bayport operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands – BannerBuzz, Covers & All, Vivyx Printing, Circle One, Giant Media, Neon Earth, Optamark and Northcape.

While our advanced technology and customer focus are certainly our salient attributes, our true strength comes from our team of 1500+ people. Having scaled to USD 150mn in 11 years, we believe we are at the cusp of exponential and disruptive growth ahead.

For more about Group Bayport, please visit www.groupbayport.com

Job Summary:

The Operations Head is responsible for setting up and overseeing the entire printing process for soft signages and digital printing, ensuring high-quality output, optimal machine performance, and efficient production workflows in Australia. This role involves managing a team of print technicians and operators, developing and implementing technical strategies, maintaining equipment, and driving continuous improvement initiatives in the printing department.

Key Responsibilities:

Leadership and Management:

• Assist in setting large and small format printing operations in 800-1500 sq.mts in NSW/QLD region
• Build, lead and manage the printing / operations team, including print technicians, operators, and support staff.
• Provide technical guidance and training to the team, fostering a culture of excellence and continuous learning.

Technical Expertise:

• Oversee the setup, operation, and maintenance of printing machines (such as large-format printers, dye-sublimation printers, UV printers, etc.) to ensure optimal performance.
• Troubleshoot and resolve technical issues related to printing processes and equipment to minimize downtime and maintain production quality.

Process Optimization:

• Develop and implement standardized processes and best practices for printing operations to improve efficiency, reduce waste, and maintain high-quality output.
• Conduct regular process audits and implement corrective actions to optimize workflows and improve production metrics.

Quality Assurance:

• Ensure all printed products meet or exceed quality standards and customer specifications.
• Collaborate with the quality control team to implement quality checks and maintain consistency in color, clarity, and overall print quality.

Equipment Maintenance and Upgrades:

• Manage the maintenance schedule for all printing equipment to prevent breakdowns and extend the lifespan of machines.
• Research and recommend equipment upgrades or new technology investments to enhance production capabilities and stay ahead of industry trends.

Production Planning:

• Work closely with the production planning team to ensure efficient scheduling of print jobs, optimizing machine utilization and minimizing lead times.
• Monitor production timelines and ensure that print jobs are completed on schedule.

Cost Management:

• Monitor and control printing-related costs, including materials, inks, and maintenance expenses.
• Implement cost-saving initiatives without compromising quality or safety standards.

Leading end-to-end operations in Australia, with strong knowledge of HR, compliance, safety, audits, and regulatory requirements.

Required Qualifications

We are seeking an operations leader who combines strategic thinking with strong execution capability and has personally managed complex manufacturing operations.

The ideal candidate will be comfortable leading from the front, spending time on the production floor, solving real-time operational challenges, and building scalable systems for growth.

• Bachelor's Degree in Engineering.
• MBA or advanced operations/manufacturing qualification preferred.
• Minimum 15-20 years of manufacturing and operations experience.
• Minimum 8-10 years in senior leadership positions such as Plant Head, Operations Head, Manufacturing Director, Site Leader, or equivalent.
• Demonstrated experience managing multi-functional manufacturing operations.
• Experience managing multi-site operations is highly preferred.
• Strong financial and commercial acumen with experience managing operational budgets and profitability.
• Excellent leadership, communication, stakeholder management, and problem-solving skills.
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