Head of Operations - Blu EV at Orascom Investment Holding

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Leadership, Field Operations Management, Supply Chain Management, OEM Management, Product Quality Control, Inventory Management, Strategic Planning, KPI Management, Procurement Planning, Root-Cause Analysis, Logistics Optimization, Cross-Functional Coordination, Data-Driven Decision Making, Scalability Planning, Warranty Management, Budget Control

Industry

Investment Management

Description

Position: Head of Operations Organization: Blu Ev Blu EV, Orascom Investment Holdings e-mobility subsidiary, is reshaping urban transportation. Through its Battery-as-a-Service (BaaS) platform, Blu EV enables quick battery swaps, vehicle conversions, and access to electric mobility for individuals and fleets. With a vision toward a full Mobility-as-a-Service (MaaS) model, Blu EV is accelerating the transition to sustainable, connected, and affordable mobility solutions. Website: www.blu-ev.com Job Description: The Head of Operations is responsible for end-to-end operational performance across BluEVs field operations, product quality, after-sales, supply chain, and OEM alignment. This role ensures that BluEV assets bikes, batteries, charging stations, and hardware operate reliably at scale, with high uptime and controlled costs. Key Responsibilities: 1. Operational Leadership & Strategy: Build and lead the full operations organization: field operations, product operations, and supply chain. Translate company strategy into operational execution plans. Define operational standards, SOPs, and KPIs across all verticals. Drive continuous improvement, cost optimization, and scalability for new cities and countries. Support COIO in cross-functional strategic planning and expansion readiness. 2. Field Operations Management: (Over Field Operations Manager) Ensure network uptime, station reliability, and smooth asset circulation cycles. Monitor battery availability, swap station performance, and operational response times. Drive performance of field teams, dispatch, routing, and on-ground procedures. Implement real-time monitoring dashboards and operational control systems. Optimize manpower, processes, and operational cost per bike/asset. 3. Product Quality, Warranty & OEM Management: (Over Product Operations Senior Manager) Oversee QC standards, root-cause analysis, and product performance improvements. Ensure accurate and timely management of warranty claims and feedback loops with OEMs. Manage all local OEM relationships for hardware, bikes, and integrated systems. Coordinate with engineering and product teams to ensure product alignment with operational needs. Ensure BluEV specifications and requirements are enforced with manufacturers. 4. Supply Chain & Inventory Management: (Over Supply Chain Manager) Own procurement planning, inventory levels, spare parts availability, and forecasting. Optimize lead times, logistics flows, and supply continuity. Manage cost control across procurement, warehousing, and replenishment cycles. Ensure accurate tracking, documentation, and lifecycle management of all assets. Establish reliable data-driven stock and parts management systems. 5. Cross-Functional Coordination: Ensure smooth information flow between verticals. Act as the operational point of contact for: Engineering & Product Hardware Finance Commercial Field teams OEM partners Participate in new product introduction projects. Support new market launches with operational capability planning and readiness. Qualifications: 10+ years in operations leadership, ideally in EV, mobility, automotive, hardware, or logistics industries. Strong experience managing distributed field teams and technical operations. Knowledge of supply chain, procurement, and inventory systems. Experience with quality management and OEM relationships is a major asset. Strong analytical mindset with ability to manage dashboards, KPIs, and operational data. Proven track record of scaling operations in fast-growing environments. Structured problem-solver; data-driven decision making.

Responsibilities

The Head of Operations leads end-to-end operational performance, overseeing field operations, product quality, supply chain, and OEM alignment. The role focuses on ensuring high uptime for EV assets and scaling operations across new cities and countries.