Start date
As soon as possible
Location
Copenhagen
Employment Type
Full-time
Life is full of contrasts. As we navigate
expectations and dreams in search of
meaning and comfort, we long for a
balanced life with room to be ourselves.
Based on a passion for authentic design
and with responsibility at the
heart of every choice we make, we
create honest products and calm
environments that inspire you to
balance the contrasts in life.
We create collections of furniture,
accessories and lighting, so you can
create space to feel comfortably you.
fermliving.com
Head of Operations
Do you excel at optimizing operations, overseeing supply chain processes and logistics, reducing costs,
and ensuring customer satisfaction? Are you passionate about efficiency, strategic planning, and driving
the continued growth and success of an organization? If so, you might be the person we’re looking for!
About Ferm Living
Ferm Living is a Danish design and interior brand
established in 2006. From our base in Copenhagen,
we work with artisans around the world, fusing our
Scandinavian mindset and design with global skills and
traditions. We create two yearly design driven collections
of furniture, accessories, and lighting – for all rooms in
the home.
Position Summary
Are you a strong leader with a proven ability to optimize
operations, manage supply chain and logistics
efficiently, reduce costs, navigate complex compliance
requirements, and consistently ensure high levels of
customer satisfaction and accurate forecasts and
purchases? Are you motivated by leading a team, while at
the same time playing an active role in our busy day-to-
day operations?
We are seeking a dedicated and results-oriented
Head of Operations for Ferm Living, with a proven senior
track record in leadership. In close collaboration with the
Product Team, Commercial Team, and Finance Team, you
will play a key role in taking Ferm Living to the next level
and ensuring our continued growth and success.

Responsibilities

• Strategic Leadership: Develop and implement

strategic initiatives to optimize operational
efficiency, streamline supply chain processes,

minimize costs, and maximize overall performance.

• Team Leadership & Development: Provide strong

leadership and guidance to a diverse team,
fostering a positive, motivating, and collaborative

work environment.

• Inventory Excellence: Oversee and optimize

inventory management practices.

• Logistics & Warehouse Management: Manage

logistics and warehouse operations with our 3PL

partners in both Denmark and the USA.

• Order Fulfillment & Demand Planning: Drive efficient

order processing and effective demand planning/

merchandising strategies.

• Transportation Management: Oversee and optimize

transportation logistics.

• Returns Optimization: Manage and improve the

returns process.

• Quality Assurance: Ensure rigorous quality control

standards are maintained.

• Compliance & Certification: Oversee compliance

and certification processes.
As a vital member of the Leadership Team, the Head of
Operations will both manage a team of 7 people and play
a key role in cross-functional collaboration throughout
the company, reporting to the Chief Brand- & Product
Officer. The position is full-time, based in our Head Office
at Kuglegaarden in Copenhagen.

Experience and Expertise

• You have excellent leadership skills with a minimum

of +6 years of similar experience, in addition to a
proven track record of successfully motivating and

building performance teams.

• You are strongly skilled in identifying operational

optimization and evaluating suppliers, negotiating

contracts and monitoring supplier performance.

• You have a hands-on approach and bring a can-do

attitude to everything you do, executing & problem-

solving alongside your team.

• You bring exceptional organizational and time

management abilities to the table and have excellent

attention to detail.

• You demonstrate analytical and critical thinking skills

and are always aiming for optimization.

• You bring a commercial mindset & strong business

acumen.
Interested?
Kindly submit your application and C.V. We read
applications on an ongoing basis, which is why we
encourage you to submit your application as soon as
possible. We look forward to hearing from you

• Strategic Leadership: Develop and implemen