ABOUT US:

Berkeley Mercantile Real Estate LLC. is a distinguished real estate firm with a legacy of excellence spanning the UK, Kenyan, and UAE markets. With a proven track record of delivering premium real estate solutions, we extend our expertise to the dynamic UAE property sector. Our commitment to integrity, professionalism, and customer satisfaction has solidified our reputation as a trusted name in luxury and residential real estate across all regions we operate in. In the UAE, we continue to provide bespoke property services tailored to high-net-worth clients and investors seeking the finest opportunities in the country’s thriving real estate landscape.
Company Website: www.bmrealty.ae

JOB DESCRIPTION:

We are looking for a highly organized and experienced Head of Operations to oversee the administrative, operational, and office management functions of our growing real estate company. The ideal candidate will have a strong background in real estate administration, excellent coordination skills, and the ability to manage both internal processes and external developer relationships efficiently.
This role is crucial in ensuring the smooth operation of our office, managing developer portals, CRM systems, staff administration, and providing key operational support to the CEO and sales team.

QUALIFICATIONS & EXPERIENCE:

• 3 Years of proven experience as an Operations Manager, Office Manager, or in a senior administrative role within the real estate industry.
• Strong understanding of real estate developer portals (e.g., Emaar, Sobha) and CRM systems.
• Knowledge of UAE real estate regulations, documentation, and compliance is highly preferred. Secondary Market know-how is a must.
• Excellent organizational, leadership, and multitasking skills.
• Tech-savvy, with proficiency in office software, CRM systems, and real estate platforms.

SKILLS & ATTRIBUTES:

• Strong communication skills (written and verbal) in English; additional languages are a plus.
• High level of professionalism, confidentiality, and integrity.
• Proactive, solution-oriented, and capable of working independently.
• Strong interpersonal skills with the ability to coordinate between management, staff, developers, and clients.

7. ADDITIONAL RESPONSIBILITIES

• Plan and execute corporate events, exhibitions, and team-building activities.
• Provide project coordination and operational support to the CEO for ongoing real estate projects.
• Handle confidential matters with discretion and professionalism.
• Perform any additional duties to support the smooth running of the business.