Head of Operations - Hospitality at Salveinno

Lucerne, Lucerne, Switzerland -

Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

0.0

Posted On

28 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Culinary Background, Operational Management, Team Leadership, Financial Performance, Client Experience, Interpersonal Skills, Organizational Skills, Planning Capability, Hygiene Standards, Safety Compliance, Sustainability Initiatives, Continuous Improvement, Stakeholder Relationships, Event Planning, Digital Systems Knowledge, Language Proficiency

Industry

Human Resources Services

Description

We are looking for a senior hospitality leader with a strong culinary background and proven experience managing operations, teams, and financial performance. This role is suited for someone who combines hands-on operational credibility with strategic oversight, and who is comfortable taking full ownership of a hospitality unit’s performance, people, and client experience. Responsibilities Lead the overall operational and financial management of a hospitality business unit Manage, motivate, and develop a multidisciplinary team (kitchen and operations) Oversee day-to-day service delivery and ensure smooth operational execution Translate client expectations into actionable operational and commercial plans Build and maintain trusted relationships with key stakeholders and partners Contribute to the planning and execution of high-quality events and services Drive continuous improvement initiatives to enhance customer experience Ensure strict compliance with hygiene, quality, safety, and HACCP standards Support and implement sustainability and long-term development initiatives Actively promote a culture of safety, accountability, and operational excellence Collaborate closely with internal support functions to ensure alignment and efficiency Requirements Formal culinary training with solid professional experience in a comparable leadership role Strong operational background in hospitality, catering, or food service environments Proven people management skills with the ability to lead through influence and example High level of organizational and planning capability, even under pressure Strong interpersonal skills and the ability to communicate across all levels Comfortable handling complex situations with diplomacy, empathy, and decisiveness Good working knowledge of standard IT tools and digital systems Fluent in German and English is required; additional languages are a plus Entrepreneurial mindset with a strong sense of ownership and responsibility Benefits Senior leadership role with high autonomy and real decision-making power Opportunity to shape operations, team culture, and service standards Stable, full-time position with long-term development perspective Supportive and collaborative working environment Professional development and training opportunities Competitive overall compensation package in line with seniority

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Lead the operational and financial management of a hospitality business unit while overseeing day-to-day service delivery. Manage and develop a multidisciplinary team to ensure smooth operational execution and enhance customer experience.