JOB SUMMARY:

Responsible for operational leadership of the dental clinic network. Ensures operational efficiency, patient satisfaction, compliance, and supports scaling of the business.

EXPERIENCE:

• Over 5 years of experience in healthcare management or administration of medical setting, preferably in dental
• Proven experience in managing staff, operations, and budgets within a healthcare facility
• Familiarity with healthcare regulations and compliance, especially in the UAE

SKILLS REQUIRED:

• Strong leadership and team management skills (Ability to motivate and develop staff)
• Knowledge of clinic operations, including scheduling, patient flow, and resource management
• Experience in implementing policies and procedures to enhance clinic efficiency
• Demonstrated ability to lead, motivate and hold teams accountable through KPIs and regular performance reviews
• Resourceful, with a proactive approach to resolving patient and operational challenges.
• Familiar with UAE healthcare regulations (DHA, MOH), licensing processes, and compliance protocols.
• Excellent conflict resolution and negotiation skills
• Able to align operations with growth strategies, scale processes, and support acquisitions or new clinic launches.
• Strong interpersonal and communication abilities to work with cross-functional teams, clinicians, and external stakeholders.
• Financial acumen, Ability to oversee on accounting processes, manage budgets, financial reporting, and cost control measures
• Proficiency in clinic management software and general office applications
• Comfortable working in a fast-paced environment, with flexibility to adapt to changing needs.

The candidate is expected to perform the following duties and responsibilities: