Head of Operations at Smoking Gun Interactive
Vancouver, BC, Canada -
Full Time


Start Date

Immediate

Expiry Date

09 Dec, 25

Salary

140000.0

Posted On

10 Sep, 25

Experience

7 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Human Resources/HR

Description

COMPANY DESCRIPTION

Smoking Gun Interactive, a Keywords Studio, is an industry-leading game development studio founded in 2007 by award-winning industry veterans. SGI is fearless in creating IP and boldly partners with renowned brands to develop a wide range of world-class, immersive titles and interactive experiences that resonate with strategy gamers worldwide and entertain millions of casual players every day.

Responsibilities

IN THIS ROLE, YOU WILL:

  • Lead the day-to-day business operations of the studio, ensuring alignment across departments.
  • Define, implement, and oversee studio-wide operational strategies and processes.
  • Lead business planning, forecasting, and strategic goal-setting alongside the executive team.
  • Evaluate and improve existing workflows and production pipelines.
  • Identify and mitigate risks across development teams
  • Drive continuous improvement of workflows, tools, and internal processes.
  • Represent the studio in external business relationships, including publishing partners, vendors, and clients
  • Partner with the Studio head to sell the companies services at conferences
  • Identify business opportunities, potential partnerships, or funding sources.
  • Drive contract negotiation and terms with support from the Studio Head
  • Participate with studio leadership on product vision and viability
  • Collaborate with producers and department leads to allocate resources efficiently across multiple projects.
  • Support Producer(s) and project leads in delivering high-quality games on time and on budget.
  • Monitor project timelines, budgets, and deliverables to ensure they meet operational and financial goals.
  • Partner with IT and HR departments on operational needs.
  • Support talent management initiatives: recruitment, onboarding, retention, and performance management.
  • Drive continuous improvement of performance management process.
  • Promote a healthy and inclusive studio culture that aligns with the company’s values.
  • Maintain studio documentation, internal communications, and company handbooks or policies.
  • Own office management, including lease coordination, safety protocols, supplies, and facilities.
  • Develop and manage operating budgets in coordination with Finance and the executive team.
  • Identify cost-saving opportunities and process improvements.
  • Be a back-up for the studio head in P&L discussions
  • Work with legal counsel to manage contracts, vendor relationships, and compliance requirements.
  • Oversee studio policies to ensure legal and regulatory compliance, including data protection and employment laws.
  • Work with IT and the Tech Director to:


    • Oversee studio infrastructure, including software tools, hardware procurement, and remote work systems.

    • Ensure systems are secure, scalable, and support team productivity.

    TO BE SUCCESSFUL IN THIS ROLE, YOU MUST HAVE:

    • 7+ years of operations leadership experience, ideally in a creative or tech-driven industry.
    • 3+ years in a senior leadership role within a game studio
    • Exceptional presentation skills
    • Strong understanding of game development lifecycles, production workflows, and cross-discipline collaboration.
    • Proven track record of managing budgets, teams, and complex organizational systems.
    • Excellent leadership, communication, and organizational skills.
    • Supported teams in taking games all the way from initial concept to live operations.
    • Excellent critical thinking and problem-solving skills.
    • Ability to accept and provide direction, work well under pressure, and handle multiple tasks.
    • A naturally self-driven demeanor, taking initiative when needed – demonstrated ability to work independently.
    • A positive attitude and a great team-player.
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