Head of Operations at THX Ltd

Bedford, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

0.0

Posted On

30 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational management, Leadership, Team management, Logistics, Inventory management, Strategic planning, KPI setting, Process improvement, Health and safety compliance, Budget management, Analytical skills, Problem-solving, Stakeholder engagement, Communication, Lean manufacturing, Digital transformation

Industry

Construction

Description

Position Overview: We are seeking a strategic and hands-on Head of Operations to lead and oversee our Warehouse, Workshop, and Transport teams. This role will be responsible for ensuring operational excellence across all areas of the business, driving efficiency, safety, and customer satisfaction. Key responsibilities: Leadership & Management Lead and develop the Warehouse, Workshop, and Transport teams to ensure high performance and accountability. Foster a culture of safety, teamwork, efficiency and continuous improvement. Set clear KPIs and performance metrics across operational departments. Operational Oversight Ensure smooth day-to-day operations across the Company. Oversee inventory management, equipment servicing schedules, and transport logistics. Implement and maintain operational policies, procedures, and compliance standards. Identify inefficiencies and implement methodologies to improve. Strategic Planning Develop, deliver and execute operational strategies that support scalability and continuous company growth. Closely collaborate with senior leadership to align operational strategies with business goals. Identify and implement process improvements to enhance efficiency and reduce costs. Liaise with Finance regarding forecasts and budgets Provide regular reporting and insights to senior management on operational performance and opportunities. Evaluate and implement new tools to enhance operational performance. Health & Safety Champion health and safety standards across all operational areas. Ensure compliance with relevant regulations and industry best practices. Customer Service & Quality Work closely with sales and customer service teams to ensure timely and accurate delivery of equipment. Monitor and improve service quality and turnaround times. Essential Degree in Operational Management, Business, or a related field. Proven experience in a senior operations role, ideally within equipment hire, logistics. Strong leadership and team management skills with a proven ability to successfully lead cross-functional teams. Excellent understanding of warehouse, workshop, and transport operations. Experience in developing and implementing operational strategies aligned with business goals. Strong analytical and problem-solving abilities. Proficiency in operational software and systems. Ability to thrive in a fast-paced, hands-on environment. Strong communication, interpersonal and stakeholder engagement skills. Ability to manage multiple priorities and work under pressure. High level of integrity and professionalism. Results-driven with a continuous improvement mindset. Desirable Exposure to Lean manufacturing or continuous improvement initiatives. Strong negotiation skills, commercial awareness and budget management experience. Experience in digital transformation or automation of operations. Familiarity with UK construction regulations and health & safety standards. THX Values: As a family-centred business, people are at the heart of everything we do. We’re proud to have a strong commitment to our team because we know that the success of any company depends on the people behind it. That’s why we make sure our employees feel valued, supported, and given every opportunity to grow. We believe that a diverse team is a strong team. We’re dedicated to building an inclusive workplace where everyone feels welcome, respected, and able to thrive. Alongside a competitive benefits package and great opportunities for career development, we’ve built a friendly, collaborative culture that reflects our core values (Humility Innovation Refreshing Energetic). These values guide how we work, how we treat each other, and what it means to be part of THX: a high-performing team that’s always learning, innovating, and focused on leaving people feeling good. Competitive Salary Recharge with 25 Days Holiday (with Bank Holiday’s on top). Looking after your future with a Company Pension. Special recognition and rewards incentives. NO MORE PACKED LUNCHES: Enjoy access to our fully stocked kitchens, filled with snacks and treats to keep you fueled throughout the day. A great opportunity to join an expanding Company. Free on-site parking.

Responsibilities

The Head of Operations will lead and develop the warehouse, workshop, and transport teams to ensure operational excellence and high performance. This role involves setting strategic goals, managing budgets, and implementing process improvements to drive company growth and safety compliance.