Head of Organizational Security at Seattle Symphony Orchestra

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

126500.0

Posted On

14 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security Operations Management, Vendor Management, Emergency Preparedness, Security Staffing Strategy, Communication Skills, Customer Service, Security Service Optimization, Post Order Development, Staffing Plan Development, Access Control Systems, Surveillance Systems, Budget Management, Safety Training, First Responder Collaboration, Threat Monitoring, Guard Force Management

Industry

Musicians

Description

Description Position Overview: The Head of Organizational Security at Benaroya Hall is responsible for the performance of Security operations, setting and maintaining standards for in-house teams and vendors to ensure a safe, secure, and pleasant environment for all patrons, guests, staff and musicians. The Head of Organizational Security is responsible for the planning, implementing, training and monitoring of all security operations,. The position works collaboratively with and as a resource for other departments and may work with city, state and federal agencies as needed. In partnership with the Facilities Director and Venue Administration, the position supports the planning, development, training and execution of emergency preparedness, response, and recovery plans. This position will spearhead a full evaluation of the existing security resources and practices and will develop recommendations for an improved security staffing strategy to be implemented with the post-construction Benaroya Hall reopening in September 2026. The Head of Organizational Security position requires excellent communication skills and the ability to perform effectively under pressure while maintaining and promoting high standards of customer service and professionalism at all times. Essential Job Functions: · Monitor, evaluate and optimize the delivery of security services, for staff, musicians, patrons, vendors and visitors, loading dock management, street use as needed in support of events and package receiving, in the best interest of Benaroya Hall and within established budgets. · Monitor, evaluate and develop security post orders, guard tours, sequence of operations and security staffing plans. · Monitor the quality service delivery of security and parking staff, identify problems, and take prompt and effective corrective action. · Evaluate, establish and coordinate event-based security staffing and equipment requirements and parking requirements as needed. · In cooperation with Facilities Director, monitor, evaluate and optimize the building keying, electronic access control and surveillance systems. Monitor maintenance of electronic and hard key systems and maintain appropriate records. · Ensure appropriate budgeting and financial accountability for security operations. Review and analyze monthly staffing and expenses. · Support the development and delivery of staff safety and security training programs. · Identify and pursue opportunities to collaborate with first responders. Develop cooperative relationships with City of Seattle Police and Fire departments & DHS. · Monitor all appropriate media outlets and communicate impacts pertaining to potential security threats, impacts to staff and patrons associated with roadways such as construction, severe weather and civil disturbances. Work Schedule and Environment: This position requires schedule flexibility to coordinate and ensure security coverage for concerts and event activities, including during evenings and weekends as needed. This role focuses on planning, monitoring, and staffing coverage and may assist in exceptional circumstances when no other resources are available. While performing the duties of this job, the employee works indoors in an office environment utilizing standard office equipment including personal computer and associated software and peripherals. The employee may be occasionally exposed to wet and/or humid conditions and outside weather conditions. Requirements Qualifications: · College degree in law enforcement or safety administration. · Five years supervisory experience in either law enforcement or private security, preferably in a high volume, public facility. · Demonstrated experience with guard force management, audits, and assessments. · Demonstrated experience in security program development and management. · Previous experience with parking operations and traffic management. · Ability to communicate clearly and concisely verbally and in writing. · Demonstrated experience with diverse teams and cultures. · Intermediate to advance use of Microsoft Suite, access control systems and CCTV systems. · Demonstrated experience maintaining a budget. · Other equivalent combinations of education and experience may be considered. Physical Requirements: The physical requirements described here must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Regular activities include frequent sitting, standing, walking, climbing stairs, reaching and bending. · Ability to speak, hear and communicate clearly while handling staff inquiries, telephone calls and customer requests. · Specific vision abilities require close visual acuity for viewing a computer screen and reading, preparing, entering and/or analyzing data. · This position requires repetitive motions of the wrists, hands and fingers for typing at a standard keyboard and regular pinching, picking up and holding pencils and other desk tools. · Must have the ability to frequently lift up to 50 pounds as needed. Benefits: · Excellent Medical, Dental and Vision Insurance (PPO, low deductible) · Employer paid Long-Term Disability, AD&D and Life Insurance · Employer paid ORCA pass for Metro, Sound Transit, the WA State ferries, or other public transport system or onsite parking · 403b retirement savings plan with employer matching at 1 year · 10 days Vacation Time, 10 days Sick Time · 2 personal days · 11 paid holidays per year · Your birthday off! · Employee Assistance Program Benaroya Hall values diversity and inclusiveness in the workplace. Individuals who bring diverse backgrounds and perspectives are encouraged to apply. It is our policy to provide equal employment opportunity (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Seattle Symphony will provide reasonable accommodations for qualified individuals with disabilities.

Responsibilities

The Head of Organizational Security is responsible for the performance and standards of all security operations, ensuring a safe environment for patrons, staff, and musicians, and collaborating on emergency preparedness plans. This role will spearhead a full evaluation of existing security practices and develop recommendations for an improved staffing strategy ahead of the post-construction reopening in September 2026.