Head of Outbound at SaaS Labs

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Outbound Strategy, BDR/SDR Team Building, Account Segmentation, Multi-channel Outreach, Pipeline Generation, Messaging Crafting, Playbook Development, Hubspot, Outreach, Apollo, SalesNavigator, Coaching, Performance Management, Data Analysis, Account-Based Outbound, SaaS Sales

Industry

Software Development

Description

THE COMPANY BEHIND THE PRODUCTS Every business talks about “better customer conversations.” SaaS Labs builds products that actually make them happen. From JustCall to CallPage to ServiceAgent.ai, we help thousands of businesses communicate better. Here's where we are: With 300+ people across India, the US, and beyond, we’re at an inflection point as AI reshapes business communication. What it's like to work here? Total ownership. We’re a team that moves with purpose, builds with ambition, and loves seeing our work make real impact. And, if you're already nodding along, let's start the conversation. The Flagship Product With JustCall [https://justcall.io/] we’re leading the innovation on how sales and service teams connect with their customers— using AI — across calls, texts, emails, WhatsApp, and whatever comes next!It’s a multichannel communication system that helps 7000+ of our customers serve theirs better- with 24/7 AI Agents, on-point integrations, and other forward-looking features. ABOUT THE ROLE We are looking for an experienced Head of Outbound to build, scale, and optimize our outbound engine. This leader will own the strategy, systems, and team responsible for generating high-quality pipeline through outbound efforts. Our goal is not just volume, but consistent, high-quality conversations with the right prospects. You will play a critical role in defining how we identify target accounts, craft messaging, and enable our BDR team to create meaningful sales conversations. This role will work closely with Sales, Marketing, RevOps, and Product Marketing to ensure outbound efforts are aligned with our ideal customer profile and revenue goals. WHAT YOU’LL DO * Build and scale a high-performing BDR/SDR outbound team * Define the outbound strategy including ICP, account segmentation, and targeting * Design and optimize multi-channel outbound plays (email, phone, LinkedIn, sequencing) * Improve conversation quality and meeting conversion rates * Partner with Marketing to align messaging, campaigns, and positioning * Develop playbooks, scripts, and outreach frameworks * Implement outbound best practices using tools like Hubspot, Outreach, Apollo, SalesNavigator. * Coach BDRs to improve prospecting, objection handling, and discovery * Own pipeline metrics such as meeting conversion, pipeline generation, and opportunity creation * Continuously experiment and optimize outbound motions using data WHAT WE’RE LOOKING FOR * 4-8 years of experience in B2B SaaS sales / outbound leadership * Proven track record of building and scaling outbound teams * Deep understanding of modern outbound strategies and sales engagement tools * Strong experience improving cold outreach → meaningful sales conversations * Ability to design structured outbound playbooks and processes * Strong leadership, coaching, and performance management skills * Data-driven mindset with experience tracking pipeline metrics BONUS IF YOU HAVE * Experience in high-growth SaaS companies * Built outbound teams from 0→1 or 1→10 * Strong understanding of account-based outbound strategies

Responsibilities

This leader will be responsible for building, scaling, and optimizing the company's outbound engine, owning the strategy, systems, and team dedicated to generating high-quality pipeline through targeted outbound efforts. Key duties include defining target account identification, crafting messaging, and enabling the BDR team to create meaningful sales conversations.