WHAT IS THE OPPORTUNITY?

This is an opportunity to lead the newly-formed Outsourcing CoE with Business Efficiency, playing a pivotal role in the development and execution of the Bank’s outsourcing strategy and delivering enhanced outsourcing outcomes for the Bank from a regulatory and performance perspective!

ESSENTIAL QUALIFICATIONS

There are no specific qualifications or minimum educational requirements needed for this role.

IN THIS ROLE, YOU WILL:

• Develop and implement the outsourcing strategy aligned with the Bank’s Group Strategy in conjunction with key stakeholders; and create, execute and keep refreshed a roadmap for achieving the Bank’s strategic outsourcing target outcomes, ensuring appropriate funding is in place and all milestones are delivered in line with budget and agreed timelines.
• Lead the measurement and oversight of benefits realisation arising from the implementation of the outsourcing strategy and mentor and develop a high-performing team of experts and professionals within the CoE.
• Develop and oversee the implementation of change management strategies to ensure the strategy is understood and implemented appropriately across the Bank.
• Oversee the development and monitoring of key performance indicators (KPIs) to measure the success of the Bank’s outsourcing footprints; and oversee the establishment and maintenance of a set of quality standards and protocols for all outsourcing arrangements across the lifecycle.
• Oversee the establishment and maintenance of an up-to-date, comprehensive and robust outsourcing risk and controls environment to ensure compliance with regulatory requirements and internal policies; and oversee the development, roll-out and ongoing maintenance of the Bank’s Outsourcing Framework for the Group, including an annual review process and oversee the embedding of the Framework across the Group
• Oversee the establishment of an assurance process and infrastructure to ensure compliance with the prescribed quality standards across divisional management of outsourcing
• Ensure the Outsourcing Committee has a data-driven and holistic view of progress against strategy, status of the risk & controls environment and any other material outsourcing matters.
• Oversee coordination of the Executive Outsourcing Committee with onward reporting to executive forums and board as required; represent the COE at the Outsourcing Committee; and lead constructive and effective challenge to the business areas on the monitoring and management of critical outsourced arrangements.
• Engage with the Board at agreed intervals to share concise, data driven updates on status of outsourcing arrangements and provide updates on progress against the roadmap, including benefits realisation.
• Engage with relevant regulatory bodies on strategic outsourcing matters, including representing the narrative on the Bank’s outsourcing roadmap and staying connected to the priorities as defined by the relevant stakeholders.
• Work closely with senior executives and colleagues across Business Efficiency, Procurement and Divisions, along with 2nd and 3rd LoD to deliver the Bank’s target outcomes, and serve as a trusted advisor to the Outsourcing Committee and members of senior management on strategic outsourcing matters.

WHERE AGENCY ASSISTANCE IS REQUIRED BANK OF IRELAND RECRUITMENT TEAM WILL ENGAGE DIRECTLY WITH SUPPLIERS. UNSOLICITED CVS / PROFILES SUPPLIED TO BANK OF IRELAND BY RECRUITMENT AGENCIES WILL NOT BE ACCEPTED FOR THIS ROLE.

We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process