JOB SUMMARY

We are currently looking for a Head of Patient, Public and Stakeholder Engagement to join our Patient, Public and Stakeholder Engagement Function within the Enablement group.
This is a full-time opportunity, on fixed term 12-month contract (maternity cover) basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Please be aware that this role can only be worked in the UK and not overseas.
Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.
We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.

JOB DESCRIPTION

In 2020, following on from a review undertaken by Baroness Cumberlege, the MHRA faced criticism for the way it had listened to the public and patients in the past. As a result, we strengthened our patient and public engagement team, and increased our focus on improving the Agency’s performance in relation to our dealings with the public, patients and carers.
The Patient, Public and Stakeholder team ensures ensuring high quality delivery of priorities, and evaluation of outcomes, working with colleagues across the agency to ensure we put patients first and deliver a step-change in our patient and public involvement.

PERSON SPECIFICATION

• Managing a Quality Service-A confident self-starter, who can operate independently and manage conflicting priorities while delivering to deadline but can also operate flexibly as part of a team and encourages feedback and the views of others.
• Leadership-Self-motivated, with a strong sense of personal accountability, ensuring tasks, projects and issues are appropriately dealt with to their successful delivery or conclusion.
• Working Together- Strong diplomatic skills, able to handle challenging circumstances or relationships, talented at establishing and sustaining productive stakeholder relationships.
• Senior level experience of developing patient, public and stakeholder engagement strategies in the public sector, and delivering complex engagement programmes using a range of tools and techniques, drawing on an understanding of customer and business insight.
  If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!
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SELECTION PROCESS DETAILS

We use the Civil Service Success Profiles to assess our candidates, find out more here.

• Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application.
• Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage.
• Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

KEY RESPONSIBILITIES:

• Work closely with the Deputy Director to develop and implement the MHRA Patient Involvement Strategy, modifying and innovating as the roll-out is assessed.
• Assist in the prioritising of team projects, keeping in mind corporate objectives and available resources.
• Monitoring external events to inform next steps and building internal and external networks.