What does it take for growth to function effectively, even at a rapid pace? People, structures, and processes that keep pace with each other.

That's precisely why we're looking for a Head of People (m/f/d). Do you think in terms of quality, speed, and scalability when it comes to recruiting? Do you identify bottlenecks early, manage using KPIs and performance, and keep leadership and culture in mind? Can you think big while also seeing the details that ultimately make good processes work? And are you eager to take on responsibility and create structures that enable growth and can accelerate?

Our client is a dynamically growing company in the wellness and health sector with around 15 locations in Germany. The company combines high standards for service and customer experience with ambitious growth – in a business model that thrives on people.

While customers are looking for relaxation, self-care, and a genuine escape, behind the scenes, a well-oiled machine is essential: continuous recruiting, training and onboarding, staffing, payroll, and reliable standards across numerous locations.

HR is a core operational function here – and makes growth possible. It creates the conditions for new locations to grow successfully, for quality to remain scalable, and for the right people to be well-trained and deployed at the right time. This requires clear processes and key performance indicators, as well as pragmatic decisions, good leadership, and a team that shares responsibility. Does this sound like what you can do and what you're looking for?

Signature Consulting GmbH is exclusively supporting the company in filling this position. As a recruitment consultancy, we specialize in placing specialists and managers from the expert level to C-level positions. Your application and the entire selection process will, of course, be handled confidentially.

Responsibilities:

As Head of People (m/f/d), you will lead and develop the People team and bear overall responsibility for three key areas:

• Recruiting & Talent Acquisition: Managing a high monthly recruiting volume – from pipeline and funnel metrics to time-to-hire and the quality of hires.
• Training & Onboarding: Management of regular training sessions at the various locations, as well as further development of onboarding processes and quality standards.
• HR Operations & Payroll: Responsibility for personnel administration, contracts, internal payroll and compliance

Furthermore, you will shape the People Operations for further growth:

• They develop scalable HR processes, KPIs and systems, and create structures that enable further growth.
• Together with operations, site managers and management, they translate growth plans into concrete personnel requirements and ensure reliable implementation.
• They are driving the digitalization and automation of HR processes – including with Personio, Staffomatic, HubSpot and AI-supported workflows.
• They develop your team professionally and personally, creating clarity, accountability and common standards across all areas.

Profile:

• Professional background in a high-growth start-up, scale-up, management consultancy, or a strategic-operational function such as Business Operations, Chief of Staff, or Strategy
• Initial contact with HR, recruiting, people operations or people analytics – and a desire to further develop this perspective.
• Strong process and numerical understanding and confident handling of KPI-based management
• Experience in complex operational projects with many participants, a fast pace and clear deadlines
• Initial leadership experience or the motivation and potential to lead and develop a small team clearly and effectively.
• A structured, pragmatic way of working, a strong sense of ownership, and the ability to consistently implement ideas.
• Fluent German and English skills

A plus: knowledge of payroll, labor law or personnel-intensive business models such as retail, gastronomy, fitness or healthcare.