DocMorris stands for customer-centred, innovative services and a wide range of digital healthcare products. These range from quickly making appointments to see a doctor online on the TeleClinic telemedicine platform to pharmaceutical advice and the supply of prescription and over-the-counter medicines and healthcare products from Germany’s best-known online pharmacy. In addition, there is the marketplace with a broad complementary range of remedies and aids as well as products from the areas of nutrition, beauty and family. DocMorris thus provides its customers with easy access to comprehensive healthcare services in one place with just one click. In the Germany segment, the Swiss company DocMorris AG generated external sales of CHF 1,022 million in 2024 with more than 10 million active customers.
We are seeking an experienced and dynamic Head of People Operations to join our team in either Heerlen or Berlin. The ideal candidate will have extensive experience in HR administration, including payroll management, and a deep understanding of the regulatory environments in both Germany and the Netherlands. This role requires strong analytical and process-oriented thinking, as well as the ability to manage a team over different locations effectively.

Key Responsibilities :

• Oversee all HR administration functions, including payroll , HR tools and compliance
• Ensure adherence to labour laws and regulations in Germany and the Netherlands.
• Develop and implement HR policies and procedures to support business objectives .
• Lead and develop a decentralized team, fostering a collaborative and high-performance culture.
• Analyse HR metrics and data to drive continuous improvement in HR processes.
• Partner with senior leadership to align HR strategies with business goals.
• Manage stakeholder relationships with internal customers and partners to ensure effective communication and collaboration.
• Further development of the existing HR tool and the associated processes according to the defined goals

Qualifications :

• Bachelor’s degree in human resources, Business Administration, or a related field; master’s degree preferred.
• Minimum of 7 years of experience in HR administration, including payroll management.
• In-depth knowledge of labour laws and regulations in Germany and the Netherlands.
• Strong analytical and process-oriented thinking skills.
• Proven experience in managing a team in a remote set-up .
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• High level of digital affinity and p roficiency in HR software and tools, experience in Workday preferred.
• Fluent English and fluent in either German or Dutch.

• Oversee all HR administration functions, including payroll , HR tools and compliance
• Ensure adherence to labour laws and regulations in Germany and the Netherlands.
• Develop and implement HR policies and procedures to support business objectives .
• Lead and develop a decentralized team, fostering a collaborative and high-performance culture.
• Analyse HR metrics and data to drive continuous improvement in HR processes.
• Partner with senior leadership to align HR strategies with business goals.
• Manage stakeholder relationships with internal customers and partners to ensure effective communication and collaboration.
• Further development of the existing HR tool and the associated processes according to the defined goal