INCLUSIVE BY DESIGN

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

THE ROLE AND TEAM

This is a unique leadership opportunity at the heart of Zalando’s Retail business, where technology, data, and operations converge. As Head of Product (all genders), you’ll lead a high-impact, cross-functional department spanning Engineering, Product, Business Intelligence, and Project Management. Your mission: to drive the strategic transformation of our retail capabilities, delivering scalable solutions and shaping the future of our organizational structure. This role sits at the intersection of strategy execution, technical enablement, and cross-Zalando collaboration — ideal for a leader who thrives in complexity and drives clarity through action.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

Lead a cross-functional department
Guide a multi-disciplinary team across Product, Engineering, BI, Project Management, and IT. Build a culture of shared ownership, clarity, and delivery across domains — aligned to our Retail strategy.
Translate Retail strategy into action
Turn high-level business goals into operational plans, system evolutions, and data-driven capabilities — from integrating Zalando-wide platforms to stabilizing our new POS rollout across all stores.
Drive delivery at scale
Strengthen our delivery framework and execution pace. Ensure flagship initiatives run with transparency, clear ownership, and strong stakeholder alignment — balancing agility with structure.
Shape and scale the organization
Actively evolve team structures, roles, and career paths to match future needs. This includes defining and developing senior and principal-level capabilities within your domain.
Act as the strategic link between Retail and Zalando Group
Represent our business unit in key forums. Build deep alignment with central teams like SAP, Infrastructure, and Logistics to ensure our systems and operations are fully integrated.
Collaborate across the Zalando ecosystem
Partner with teams across the company — from Logistics to Customer Platform — to co-develop scalable solutions that unlock shared capabilities and future-proof our Retail operations.
Balance short-term needs with long-term vision
Help your teams manage urgent operational priorities without losing sight of building sustainable, high-impact systems and processes.
Solve complex, cross-functional challenges
Act as a sparring partner on ambiguous or high-stakes problems, bringing structure, strategic framing, and influence across a matrixed organization.
Foster growth, clarity, and cohesion
Empower individuals with clear scopes and growth paths. Nurture an inclusive, collaborative, and impact-driven team culture where people thrive.