Technology Systems & Delivery
Permanent - Full Time
London, GB, W12 7FA
BBC Studios Distribution
Job Closing Date: 20/02/2025

PACKAGE DESCRIPTION

Job Reference: 20912
Band: F
Salary: £110,000 - £120,000 depending on relevant skills, knowledge and experience, plus London Weighting Allowance of £5,319 plus 25% bonus
The expected salary range for this role reflects internal benchmarking and external market insights.
Location: Office Base is London: (This is a hybrid role and the successful candidate will balance office working with home working)

DISCLAIMER

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

THE ROLE

We are looking for a strategic, outcome focused Head of Product to elevate and align our product management capabilities across a diverse portfolio of products spanning Direct-to-Consumer (D2C) and Business-to-Business (B2B) markets. This role requires a deep understanding of product operating models and experience transitioning teams from feature-led development to an outcome-driven approach.
The Head of Product will balance shaping how we serve and simplify experiences for our B2B customers with identifying opportunities for cross-product commonality in our D2C products. They will also help drive the evolution of our product organisation, embedding a culture of customer and business outcome delivery rather than output focus.
This is an influential leadership role with significant autonomy to shape the product function and its processes to meet business objectives effectively.
Role Responsibility:

Strategic Leadership:

• Collaborate with business stakeholders to define and embed a product operating model that aligns strategy, execution, and outcomes.
• Shape the B2B portfolio by enabling the team to deliver automation, process simplification, and operational maturity to better serve customers, users and business stakeholders.
• Identify and champion opportunities for commonality and shared components within the D2C space, fostering efficiencies without disrupting go-to-market strategies.
• Lead the transition from a feature-driven to an outcome-driven approach, ensuring product teams prioritise business and customer impact over output.

Team Leadership & Coaching:

• Lead a team of direct reports, mentoring and growing the Product team, ensuring they thrive in a high-performing, customer-centric environment.
• Tailor coaching to varying levels of product management experience, helping team members develop their skills in defining and measuring success based on outcomes rather than deliverables.
• Instill a mindset shift within the team, guiding them to think in terms of business value, customer needs, and measurable success over feature completion.

Portfolio Optimisation:

• Evaluate the portfolio holistically, identifying synergies, gaps, and opportunities to scale capabilities effectively.
• Partner with teams to deliver coherent, value-driven outcomes, addressing the unique needs of individual products while aligning with overall business goals.
• Implement frameworks that track progress towards business and customer objectives, ensuring product teams are equipped to measure and iterate based on impact.

Stakeholder Engagement:

• Build strong relationships, acting as a trusted advisor for product-led decision-making.
• Facilitate collaboration between business leaders, product teams, and other functional areas to align product success with organisational goals.
• Advocate for and communicate the shift towards an outcome-driven approach, ensuring stakeholders understand and support the evolution of product management within the organisation.

Functional Autonomy:

• Shape and refine product management processes, frameworks, and best practices to ensure efficiency, scalability, and suitable autonomy to evolve the function.
• Establish impact-driven metrics to track product management effectiveness and continuously improve delivery outcomes.
• Embed structured ways of working that promote experimentation, learning, and adaptation in line with business objectives.