VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You’ve probably already seen us in action—we’re trusted by Tesco, Asda, Dunelm, and Iceland, just to name a few.
With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!

ROLE OVERVIEW

VoCoVo is revolutionising communication within the UK retail sector. As Head of Product, you’ll spearhead the strategy and delivery of world-class product solutions that empower frontline teams, from retail associates to warehousing staff, to work smarter, faster, and more collaboratively.
You’ll develop and grow our Product function and own the end-to-end product lifecycle, collaborating closely with engineering, design, marketing, sales and customer success to deliver measurable business impact. In addition to working alongside the Global Product Director to refine and execute the Product strategy, you’ll be a hands-on leader, diving into the details and owning the collective decision making of the Product team. You won’t be afraid to try new approaches to solving old problems and will champion our One Team philosophy, leading a happy, productive and impactful Product team.
Please note, this role is hybrid, with a typical expectation of 1-2 days per week in the office. Time will be spent across both our Cheltenham and Shipton-under-Wychwood locations, though not necessarily at both each week.
To apply for this position you must be based in the UK and have the legal right to work in the UK.

WHAT YOU’LL DO

• Refine and deliver the product strategy & vision across VoCoVo’s integrated hardware and SaaS offering, leading the team to translate commercial goals and customer demand into clear vision states and strategies for their value areas.
• Ensure alignment across multiple product streams, balancing feature prioritisation, technical debt, lifecycle planning and end of life decisions.
• Build and scale a high-performing product team. You’ll hire, mentor and develop product managers, setting clear success metrics, career pathways and a culture of innovation and excellence.
• Enable data-informed decisions by defining KPI’s, establishing measurement frameworks and using analytics to guide product direction and optimise outcomes.
• Champion best practice - establish best-in-class product management processes and continuously refine the roadmap based on insights.
• Ensure exceptional execution, partner with Engineering, Delivery, UX, QA and Operations to deliver high-quality releases on time.
• Drive cross-functional alignment, working with Marketing, Sales, Customer Success, Finance and Legal to prepare for product launches and ensure go-to-market readiness.