Head of Projects & Programmes at Specsavers
Whiteley PO15, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

03 Jul, 25

Salary

0.0

Posted On

03 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Milestones, Communication Skills, Customer Experience, Teams, Design, Clarity, Leadership Skills

Industry

Information Technology/IT

Description

UP TO £110,000 (DEPENDING ON EXPERIENCE) + BONUS AND BENEFITS

We offer two bonuses (personal performance paid quarterly and company performance paid annually) with private healthcare and dental cover and a generous pension scheme.
Specsavers is here to change lives through better sight and hearing by delivering outstanding value, being loved by every customer and creating the place where all colleagues are proud to belong as we grow our business.

Responsibilities

ROLE PURPOSE:

Specsavers are seeking a Head of Projects and Programmes for Transition State 2 (TS2) to join our Blended Experience Programme (BEP). This role is crucial in the overall leadership to ensure that the programme of work agreed within TS 2 is successfully delivered as per the agreed outcomes, timelines and budget.
The role will lead the coordination and interaction with key stakeholders, prioritise interactions with Group Functions and Regions, and work with the wider BEP Delivery team to ensure the successful delivery of TS2 programme activities.
The Blended Experience Programme will transform our capabilities to enable a seamless, blended experience (instore and online) empowering our customers to fulfil their needs via services that are convenient, consistent and personalised at scale across our global footprint. This is a complex programme which we have divided into a number of ‘Transition States’. ‘Transition States’ – are essentially the phases that we will need to go through when moving from where we are today, to where we want to be.

YOUR ROLE:

  • Accountable for supporting the Director of Programmes – TS 2 in all aspects of delivery and working alongside the Director of Programmes – TS 1 to ensure a seamless progression to Transition State 2.
  • Provide ownership, coordination and direction for TS 2 programme activity to ensure delivery of key outputs deliverables and realisation of programme outcomes.
  • Lead the coordination and interaction with key stakeholders across the organisation so they are aware of the ‘joined up’ picture of the Programme so they understand and can plan for the change impact on their specific function or region.
  • Prioritise and ensure the interactions with Group Functions and Regions are seamless and efficient; working with the TS2 Teams, Design Leads and Planners to ensure they are engaged in a coordinated, connected and visible way with absolute clarity on required milestones, outputs and activities.
  • Manage the TS2 PMO and BEP Programme PMO to ensure governance, reporting, RAID, PMO processes and core programme disciplines are optimised.
  • Proactively manage Risk across TS2 and put in place suitable mitigation in order to decrease risk to achieve the key milestones in the TS2 Programme Plan.
  • Lead with ‘assertive diplomacy’ addressing and resolving conflicts where they arise, doing so by aligning to the Specsavers culture.
  • Along with the Director of Programmes – TS2, provide coaching and support to build TS2 team skills, knowledge and competencies to perform effectively in their roles and to reach their full potential as individuals.
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