Position: Head of Quality | Care Homes
Salary: £85,000
Location: Glasgow, with travel across Scotland and England
Contract: Full Time | Permanent

ABOUT YOU

We’re looking for a proactive and experienced quality professional with a strong understanding of elderly care regulation and service delivery.

ESSENTIAL REQUIREMENTS:

• Minimum 3 years’ experience in a quality role within an elderly care setting as a Quality Lead, Quality Manager, Head of Quality, or Quality Director
• In-depth knowledge of CQC and CI regulations
• Experience with care planning and quality systems
• Experience with audit processes, safeguarding, and risk management
• Ability to write and embed policies and procedures
• Experience of LSI and safeguarding
• Familiar with risk management
• UK driving license, access to a vehicle, and willingness to travel across Scotland and England (including overnight stays)

As Head of Quality, you’ll be responsible for supporting and enhancing the delivery of care quality and regulatory compliance across all services. Working closely with the Owners and Regional Director, you’ll provide hands-on support to care home teams, identifying areas for improvement and ensuring services meet all relevant standards.

• Responsible for the continuing development and promotion of a proactive quality assurance framework across the company
• Manage and coordinate clinical audits within the services
• Maintain awareness of policy and recommendations from the Department of Health, NICE, CQC, CI and other national and local advisors
• Be responsible for setting up all quality matters for any new services
• Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting a Performance and Quality Improvement Plan
• Ensure the production of regular reports and information to the senior management team, identifying potential risks and any actions that may need to be taken
• Monitor regulator quality ratings and assessments. Review and direct actions as necessary to continually improve ratings
• Implement plans to tackle underperformance
• Maintain evidence, reports and standards to achieve a minimum CQC rating of “Good” and CI rating of “5”
• Reviewing existing procedures to ensure they meet the current relevant guidelines